Hi, does this mod have a HTML feature by any chance?
That admins can add HTML into their pm's to users?

vBMail does not deal with PM sending at all.

The mails you send in the Mailing Lists created by this mod are HTML enabled, though :)


Fillip

Aha!

Yes, my bad, I meant email - I'm also looking for a PM HTML enabled system too and was thinking about it when typing this out :D

Thanks for the quick reply and info! ;)

What exactly happens when a bounced email is detected? Several older mods handled this by disabling all their subscriptions and email notifications, and sending the user a PM why that has been done.

Does this handle bounced emails from things like thread subscriptions, or only newsletters sent out?

That's exactly what this mod does :)

It can only automatically handle emails sent via the script itself, I believe. However, it will still collect other bounced email and store them (presuming you have not enabled Automatic handling, in which case it will discard them).

In addition, we have a new feature in private Beta over at DBTech which seems to be correctly handling ALL bounced email :)


Fillip

I'm really only interested in the bounced mail handling. I'm even willing to pay for that, but I assume private Beta means it's not even in a paid version?

I'm currently looking at this mod to see whether it can produce HTML emails with images inserted from vBulletin 4 in much the same way that e.g. MailChimp or Vertical Response can.

The responses do say "html enabled" but I'm not clear what this means. Does this mean that you can design an email in this mod once it's installed in vBulletin 4, add some images and then send? Or do you have to manually add the html code yourself?

Correct, but it will be rolling out to all versions in the not too distant future as it seems pretty stable :)

This mod uses the CKEditor as its editor, there's absolutely not a HTML designer included. You should be able to paste HTML code, though :)


Fillip

Does this send messages to all usergroups on the forum or via email?

This means you may not be able to configure usergroup permissions for this mod correctly, as Suhosin will in its infinite wisdom decide to crop off the remaining form elements until it's below it's arbitrary limits.

The error message advises you what to change - if that doesn't work, you will need to contact your host for advice on how to configure Suhosin as I unfortunately don't know :(

Email :)


Fillip

It's not marking people with bounced email for some reason? I've sent out two emails and have had multiple bounces, but those users aren't marked with the bounce flag. What am I doing wrong?

By default, it takes 5 bounced emails before they are marked. You can change this setting in the vBulletin Options for this mod.

Fillip

I set it to two. Still not changing anything.

You'll need to re-run the Threshold Scheduled Task for vBMail to flag the new users.

Fillip

Just ran it, still those users aren't showing as flagged when I look them up.

Also when I look at the Bounce Mail List, it's showing nothing.

Please try running the Collect Bounced Mail scheduled task.

It's possible there may be a misconfiguration that's preventing vBMail from fetching the bounced emails, or you're using the Automatic handling and the receiving mail server stripped vBMail's headers before returning the email.

In the case of the latter, when vBMail sends emails it adds 2 special headers to the email that lets it know who it bounced from and from what mailing list.

In the Automatic mode, if those headers are missing from the return email, it will discard the email outright (it will believe the email is an email manually sent to your bounce email address).

Also, you should ensure that in Email Options (vBulletin, not vBMail) you set the Bounced Email Address setting to the same email you've configured for vBMail.

Fillip

There we go it's having some serious issues with collecting... I manually tried to run it and got a huge error.

It looks like it's trying to log in, and not getting anywhere.

If you're running a cPanel based server, try running with IMAP port 993, Mailbox INBOX and Use SSL Yes.

Also, the IMAP User Name is bounce+yourdomain.com (assuming bounce@yourdomain.com is the actual email you created, of course).

You have no idea how much grief I had trying to log on from my email app before I learned to put a + in the login name instead of the @ :(


Fillip

Really? Wow, you learn something new every day. It's not cPanel, it's Plesk. I'll dig a little deeper, thanks for your help thus far. Appreciated.

I have no experience with emails in Plesk unfortunately :(

If it's anything like cPanel, it'll have instructions for how to log in using an email app like the one on your smartphone or Thunderbird, Outlook etc. The same login name that works for those apps should work here :)


Fillip

I guess this can't be used with the internal PHP mail() function.

I'm not 100% certain about that tbh, I guess that would depend on whether it's passing the headers correctly.

I tend to recommend using SMTP anyway since it's more robust.

Fillip

Can you tell me if there have been any updates from the beta in Oct (1.1.7) to now? I was asking previously about it handling bounced emails from all emails sent out (pm notifications, threads subscriptions, etc). I was sent a beta link that supposedly did so, but haven't seen any progress or since then. I haven't tried the beta due to concerns it wasn't ready. Does the live pro version on dbtech include the ability to handle bounces from outside just this script's mailing list?

I haven't updated the files here on vBulletin.org, but the people who have tried out the cPanel/WHM mail server failure catcher code have not reported any problems, nor have we on DBTech :)


Fillip

With plesk use -
user+domain.com
SSL yes

I've just got it connected using that, waiting to see if the bounces process now.

You can test it by manually sending an email to your bounce handler (use an email not connected to your forum, or create a new one off your server) then manually re-run the Collect Bounced Mail scheduled task - if it catches the email you should be good to go :)


Fillip

Hi

i installed VbMail 1.1.7 on Vbulletin 4.2.0
when i try to run Manually Scheduled Option "DragonByte Tech: vBMail - Collect Bounced Mail" i have this error:

DragonByte Tech: vBMail - Collect Bounced Mail Fatal error: Could not open the connection to the mailbox, please check your configuration.

Imap user account is ok, i tried to configure in Mozilla Thunderbid and i can receive mail.
I don't use Plesk, but a dedicated server.

can you help me ?

Tnx

IMAP settings used for vBMail are different than SMTP settings which you use to receive mail.

Can you show me a screenshot of your settings - redact the password, obviously.

Fillip

Ok, see screenshots :)

Try the following alterations:
1. Set IMAP Host to localhost
2. Set IMAP Port to 993
3. Replace the @ in IMAP User Name with a +

Let me know if that works for you :)


Fillip

localhost ?
imap server is not the same of Vbulletin server forum.

Ah okay, disregard that particular change then :)


Fillip

I'm sure I'm doing something wrong, but I can't for the life of me get these emails to arrive. It says they're being sent, but nothing arrives. I get the other email notifications from the site just fine.

Do you have WHM on your server and access to it? If so, you can check for mail delivery reports.

Also, keep in mind that this uses vBulletin's mailqueue system, so you may just have a backlog that the cron job has not processed yet.

Fillip

vBMail v1.1.8
Feature: List-Unsubscribe header to allow email providers to aid users in unsubscribing
Change: Altered the language of the Unsubscribe portion of the email to make it more unique to each forum

Fillip

Is there any chance to put sending emails into background? I have almost 100 000 users on my forum and must wait over an hour with open tab to send emails for all of them... Or maybe an chance to speed it up?

It already is in the background, the page you see is not email sending but adding the emails to the queue :)

It's important that this is in the front-end so that any issues can be discovered.


Fillip

I know that sending is in background, but this adding take so much time in that amount of users. Maybe there's an option to speed it up?

No such option I'm afraid, this is as fast as it'll go :(


Fillip

Does 1.8 incorporate the 1.7 beta features of eliminated bounces from any type of bounce generated by the forum?