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vb.org Archive (https://vborg.vbsupport.ru/index.php)
-   vBulletin 3.0 Full Releases (https://vborg.vbsupport.ru/forumdisplay.php?f=33)
-   -   HelpDesk v1.63 (https://vborg.vbsupport.ru/showthread.php?t=77155)

laeth 02-28-2005 09:07 AM
nvm I fixed it. I changed the querys to this instead, seemed to do the trick:


PHP Code:
$query['new'][] = "CREATE TABLE `".TABLE_PREFIX."ticketreply` (
  `replyid` int(10) unsigned NOT NULL auto_increment,
  `ticketid` int(10) unsigned NOT NULL default '0',
  `username` varchar(50) NOT NULL default '',
  `userid` int(10) unsigned NOT NULL default '0',
  `dateline` int(10) unsigned NOT NULL default '0',
  `pagetext` mediumtext NOT NULL,
  `ipaddress` varchar(15) NOT NULL default '',
  PRIMARY KEY  (`replyid`),
  KEY `userid` (`userid`),
  KEY `threadid` (`ticketid`,`userid`)
) TYPE=MyISAM AUTO_INCREMENT=1";

$query['new'][] = "CREATE TABLE `".TABLE_PREFIX."ticket` (
  `ticketid` int(10) unsigned NOT NULL auto_increment,
  `title` varchar(250) NOT NULL default '',
  `open` smallint(6) NOT NULL default '1',
  `ownerid` int(10) unsigned NOT NULL default '0',
  `replycount` int(10) unsigned NOT NULL default '0',
  `postusername` varchar(50) NOT NULL default '',
  `postuserid` int(10) unsigned NOT NULL default '0',
  `lastposter` varchar(50) NOT NULL default '',
  `lastupdate` int(10) unsigned NOT NULL default '0',
  `dateline` int(10) unsigned NOT NULL default '0',
  PRIMARY KEY  (`ticketid`),
  KEY `postuserid` (`postuserid`)
) TYPE=MyISAM AUTO_INCREMENT=1"; 
:)

computer1 02-28-2005 09:15 AM
And where shuld we put this ??

laeth 02-28-2005 09:53 AM
Replace:

PHP Code:
$query['new'][] = "CREATE TABLE `ticketreply` (
  `replyid` int(10) unsigned NOT NULL auto_increment,
  `ticketid` int(10) unsigned NOT NULL default '0',
  `username` varchar(50) NOT NULL default '',
  `userid` int(10) unsigned NOT NULL default '0',
  `dateline` int(10) unsigned NOT NULL default '0',
  `pagetext` mediumtext NOT NULL,
  `ipaddress` varchar(15) NOT NULL default '',
  PRIMARY KEY  (`replyid`),
  KEY `userid` (`userid`),
  KEY `threadid` (`ticketid`,`userid`)
) TYPE=MyISAM AUTO_INCREMENT=1";

$query['new'][] = "CREATE TABLE `ticket` (
  `ticketid` int(10) unsigned NOT NULL auto_increment,
  `title` varchar(250) NOT NULL default '',
  `open` smallint(6) NOT NULL default '1',
  `ownerid` int(10) unsigned NOT NULL default '0',
  `replycount` int(10) unsigned NOT NULL default '0',
  `postusername` varchar(50) NOT NULL default '',
  `postuserid` int(10) unsigned NOT NULL default '0',
  `lastposter` varchar(50) NOT NULL default '',
  `lastupdate` int(10) unsigned NOT NULL default '0',
  `dateline` int(10) unsigned NOT NULL default '0',
  PRIMARY KEY  (`ticketid`),
  KEY `postuserid` (`postuserid`)
) TYPE=MyISAM AUTO_INCREMENT=1"; 
with:

PHP Code:
$query['new'][] = "CREATE TABLE `".TABLE_PREFIX."ticketreply` (
  `replyid` int(10) unsigned NOT NULL auto_increment,
  `ticketid` int(10) unsigned NOT NULL default '0',
  `username` varchar(50) NOT NULL default '',
  `userid` int(10) unsigned NOT NULL default '0',
  `dateline` int(10) unsigned NOT NULL default '0',
  `pagetext` mediumtext NOT NULL,
  `ipaddress` varchar(15) NOT NULL default '',
  PRIMARY KEY  (`replyid`),
  KEY `userid` (`userid`),
  KEY `threadid` (`ticketid`,`userid`)
) TYPE=MyISAM AUTO_INCREMENT=1";

$query['new'][] = "CREATE TABLE `".TABLE_PREFIX."ticket` (
  `ticketid` int(10) unsigned NOT NULL auto_increment,
  `title` varchar(250) NOT NULL default '',
  `open` smallint(6) NOT NULL default '1',
  `ownerid` int(10) unsigned NOT NULL default '0',
  `replycount` int(10) unsigned NOT NULL default '0',
  `postusername` varchar(50) NOT NULL default '',
  `postuserid` int(10) unsigned NOT NULL default '0',
  `lastposter` varchar(50) NOT NULL default '',
  `lastupdate` int(10) unsigned NOT NULL default '0',
  `dateline` int(10) unsigned NOT NULL default '0',
  PRIMARY KEY  (`ticketid`),
  KEY `postuserid` (`postuserid`)
) TYPE=MyISAM AUTO_INCREMENT=1"; 
In the helpdesk_install.php .

Hope it helps.

computer1 02-28-2005 11:47 AM
I get this error when I reinstall helpdesk howe can I fix this ??

Database error in vBulletin 3.0.7:

Invalid SQL: CREATE TABLE `ticketreply` (
`replyid` int(10) unsigned NOT NULL auto_increment,
`ticketid` int(10) unsigned NOT NULL default '0',
`username` varchar(50) NOT NULL default '',
`userid` int(10) unsigned NOT NULL default '0',
`dateline` int(10) unsigned NOT NULL default '0',
`pagetext` mediumtext NOT NULL,
`ipaddress` varchar(15) NOT NULL default '',
PRIMARY KEY (`replyid`),
KEY `userid` (`userid`),
KEY `threadid` (`ticketid`,`userid`)
) TYPE=MyISAM AUTO_INCREMENT=1
mysql error: Table 'ticketreply' already exists

mysql error number: 1050

nexialys 02-28-2005 11:53 AM
question... is it possible to guests to create a new ticket ?!
[so guests would be asked to enter email and name...]

i'd like to use this system instead of the contact-us form...

shadiguy1 02-28-2005 12:29 PM
yes it works with 3.0.3

Delphiprogrammi 02-28-2005 01:27 PM
installed successfully on vbulletin 3.0.7 however i had to create the database tables by hand for some reason the tables where in my database but without the correct prefixes installer bug ? anyway nice hack

/me clicks install

computer1 02-28-2005 02:45 PM
Howe can I unistall this dont work for me :devious:

Dan 02-28-2005 02:57 PM
Interesting idea..... good job

Lord Brar 02-28-2005 03:13 PM
:D Wish, all hacks could be like this!

Thanks man! I am gonna install this one! :)


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