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-   -   vBHelp Desk (https://vborg.vbsupport.ru/showthread.php?t=48469)

Xyphen 02-16-2003 02:25 PM

Can you give me uninstall intructions, I am getting all kinds of weird errors..

PHP Code:

Fatal errorAllowed memory size of 8388608 bytes exhausted (tried to allocate 49 bytesin /home/virtual/site1/fst/var/www/html/forums/admin/functions.php on line 442

Fatal error
Allowed memory size of 8388608 bytes exhausted (tried to allocate 11 bytesin Unknown on line 0 


C.Birch 02-16-2003 03:46 PM

just do the install ones backwards.

Xyphen 02-16-2003 04:28 PM

nvm, i uninstalled it..

rrnolan 02-17-2003 06:54 PM

Quote:

Originally posted by rrnolan
I have 4 moderators and 4 admins

Whenever anyone posts a ticket the only ticket that can be seen is the ones you yourself post. I can not see tickets that any of my other admins are posting and they can not see mine. Is this working right? Is there a way for us all to see eachothers tickets?

bump... can anyone help with this?

Eric1776 02-20-2003 02:22 PM

Even if I have the usergroup 'Unregistered' set so they shouldn't even be able to view the helpdesk, they can still access the main helpdesk page and even post a ticket. Is there a way to limit who can view the helpdesk and post a ticket to only certain groups?

zajako 02-25-2003 12:38 PM

rrnlolan give admins the ability to see them. in the instructions it says stet the permissions for all non admins.

AVIO 07 those errors are related to something else you did, cause i saw no signs of my hack in the sql error.

C.Birch glad you like it ^^\

eric1776, the unreged users should be able to post tickets, just should not be able to view them. if you have it set so that they can't view it permissions wise then they can only make new tickets. this is so people that are blocked outta the site cna let someone know. if you don't whant them to be able to in the begginging of the helpdesk.php and newticket.php add
PHP Code:

if ($bbuserinfo[userid]==0){
shownopermissions();


also here is a file correcting all the previously mentioned errors, sorry bout those.

r1d4 03-14-2003 12:54 AM

is there billing available?

r1d4 03-14-2003 12:55 AM

sorry

GoTTi 03-25-2003 12:36 AM

.....

GoTTi 03-25-2003 12:57 AM

and in helpdesk and helpdesk_newticket templates, you might wanna remove the Always Web Hosting Header that is in there.


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