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On 4.2.2 PL1, I get this error:
404 [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038"] It happens every time an image is uploaded, regardless of image size, format, dimensions or file name. After selecting the image to upload and then clicking upload, the progress bar completed and then the red arrow appears next to the file which when hovered, shows that error. We don't have security software installed on the server and the max fliesize limit within VB and in php/mysql is over 100MB (vb's restriction is 1MB per file but we've tried as low as 10kb and it reports the error shown above). Any help is appreciated. |
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Are we supposed to have anything for custom YUI path? Currently it's set to "none" (no Google/Yahoo library) and the path is blank beneath that. |
So, to deconstruct the error:
404 [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038"] This is the status of the page returned, 404 after the uploaded completed. This is the error flash returned, which says IO error. This is a super generic, Input/Ouput error thrown by flash. More or less the file wasn't there, when it was done uploading. This is a server issue, and the problem is your server. Some security, or other server setting is blocking the flash uploader from working, period. mod_security suhosin A module of selinux Anti(malware/virus) scanners reverse proxies bad upload configuration An internal server error may even be hiding the real error message. If you disable the flash uploader, to use the ajax one instead, does it work? Yes/No If you disable the asset manager for the legacy uploader, Does it work? Yes/No Does the AdminCP > Maintenance > Diagnostics > Upload File test work? Yes/No |
mod_security - Not installed
suhosin - Not installed (using suexec) A module of selinux - Not installed Anti(malware/virus) scanners - Not installed reverse proxies - We're using NGINX? bad upload configuration - Not sure what this correlates to. If you disable the flash uploader, to use the ajax one instead, does it work? Yes/No One image at a time works. Multiple files selected results in the images not being inserted into the post. (one image at a time does not work on flash uploader) If you disable the asset manager for the legacy uploader, Does it work? Yes/No One image at a time works. Multiple files selected results in the images not being inserted into the post. For example, I upload two different images one at a time and it works. If I select both of them and try to insert them, they fail and neither are inserted. Does the AdminCP > Maintenance > Diagnostics > Upload File test work? Yes/No Yes file_uploads: On open_basedir: None safe_mode: Off upload_tmp_dir: /tmp upload_max_filesize: 100.00 MB No errors occurred while opening the uploaded file for reading. What should my image storage directory permissions be? Thank you |
Problem resolved:
We have a custom "Upload Images" button that calls the same function as the insert image button does on the post editor. However, after we upgraded to 4.2.2 it must not be compatible. Thus, all we have to do now is find the new code and it should work (default vb style works perfect) I can't remember where I found the old code: <span class="cke_button"> <input type="button" style="height: 30px; width: 100px; font-size: 14px; margin-top: 15px;" a id="cke_38" class="cke_off cke_button_vbimage" onclick="CKEDITOR.tools.callFunction(77, this); return false;" onfocus="return CKEDITOR.tools.callFunction(76, event);" onkeydown="return CKEDITOR.tools.callFunction(75, event);" onblur="this.style.cssText = this.style.cssText;" aria-labelledby="cke_38_label" hidefocus="true" tabindex="-1" value="Upload Images"> </a> </span> Anyway it's not a server issue anymore, lol. |
Worked for me V4.1.12
it's a shame VB won't fix the problem. I guess they want to sell new versions. |
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We have other fixes, it just wont' be the flash uploader. |
you sir are a legend ! working perfectly on 4.2.2
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