biome.pat |
07-28-2009 02:14 PM |
Quote:
Originally Posted by AndrewD
(Post 1856913)
Sorry to hear this. Blank pages are usually caused by one of three problems - a) code bugs; b) faulty code file uploads; and c) resource limits. As you've turned off other mods and no-one else has reported a problem, a) seems the least likely. You can check b) by going to LDM/admin/check file versions, which carries out an integrity check on all the code files. Which leaves c). A common problem is insufficient memory. Two checks here - go to LDM/Admin and take a look at the memory_limit value in your php settings (down the left hand side). If this is less than 12M or so, that might be the problem.
One way to check this (assuming your server configuration allows it) is to create a plugin to allow you to use more memory. Go to vb/admincp/products and plugins/add new plugin, and create a new plugin with the following settings:
hook location: global_start
title: debug
plugin php code: ini_set('memory_limit', '16M');
active: yes
If the memory limit is the problem, you should ask your host provider to change the default limit to, e.g., 16M or 24M.
Am happy to take a look at your board if you need further help, but will require full admin access.
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Andrew, you're amazing. It's one thing to see you helping everyone else, but for some reason I'm still blown away that I'm getting the same attention from you. Truly, you are a gentleman.
The memory limit is actually 128M, so I'm guessing that's not it. As for the other suggestion, I couldn't find any links or settings for "check file versions" on the LDM admin page... maybe I'm just being a dolt though.
Anyhow, I'll send you admin login credentials for the dev site, but don't worry about spending too much time on it. I'd way rather use your download manager, but worst-case-scenario, I can fall back on the less-featured DownloadsII
Thanks again!
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