OK thanks I fixed that problem. Now I have a question...

Who can view private tickets? I see in permissions there is an option for viewing public tickets, but what about if the user creating a ticket selects private? Who can view private tickets?

Excellent mod, *clicks installed*

just added the hack, l dont get any MYSQL errors at all but every time l edit the usergroup settings it reverts them back to all no, long story short is its not updating the settings to allow me to mess with the system.

Great Mod!

How much for a brand-free license?

Did you have an older version installed prior to installing the latest version? If so, make sure you un-install the current product then try again. If that doesn't work, then private message me admin and ftp login in and I will take a look for you when time permits.

I'm going to be adding more usergroup options giving you more control in the next version of HelpCenter lite.

I would love to see a required field option added. I hope it's in the Pro version.

Nice Mod it just needs some added features.

Features are being added. What do you mean by a required field? What exactly will the required field be? We are implementing a "sensitive data" field in the PRO version, so your users can enter any sensitive information, so that is it only seen by those who have permission.

l dont think anyone answered my first question so l will ask again after realising something strange..

When editing usergroups the options dont stick, so even tho l allow my admin user group FULL access none of the radio buttons state what they should....

however earlier while editing a user l noticed something very strange, l had like 5 Administrator user groups, l then turned the plugin back on and found every time l edited the admins user group to allow for access to the modification it created a new user group based off the settings l was editing! should the mod be doing that? plus editing the newly created usergroups result in yet another group being added!! even if l dont even edit the helpcenter settings...

I so want this to work, but cannot figure out how to add it to the menu.

Any help suggested please, we use webspoint template.

We can get to it, via forum/helpcenter.php

Is there a better way...

$template_hook[navbar_buttons_left] doesnt do anything for us..