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-   vBulletin 3.7 Add-ons (https://vborg.vbsupport.ru/forumdisplay.php?f=228)
-   -   Add-On Releases - PS - HelpCenter (https://vborg.vbsupport.ru/showthread.php?t=176367)

Chadi 06-11-2008 08:26 PM
Had already tried that also, but did not work

Code:
<tr>
<td class="alt2" align="center"><a href="helpcenter.php?$session[sessionurl]do=ticket&tid=$ticket1[ticketid]">$ticketid</a></td>
        <td class="alt2" align="left"><b>$ticket1[tickettitle]</b> ($ticket1[department])</td>
<td class="alt2" align="center">$priority</td>
<td class="alt2" align="center"><a href="member.php?$session[sessionurl]u=$ticket1[ownerid]">$ticket1[ownerusername]</a></td>
       
        <td class="alt2" align="center">$ticket1[datelogged]</td>
        <td class="alt2" align="center"><phrase 1="$ticket1[datelastupdate]" 2="$ticket1[lastreplyusername]" 3="$ticket1[lastreplyuserid]"
>$vbphrase[last_update_by]</phrase></td>
</tr>

PaulSonny 06-11-2008 08:51 PM
Ah, just identified the problem, and thanks for bringing this to my attention.

Go to hcenter_message and change the colspan from 5, to 7.

Thanks, Paul.

Chadi 06-11-2008 09:17 PM
Thanks, that worked ;)

Goomzee 06-12-2008 04:03 AM
it;s not workinh for me it's show permission error

ahayat 06-12-2008 05:43 AM
Quote:
Originally Posted by PaulSonny

Thanks for nominating us. If tickets are posted into a forum upon ticket creation and someone replies to the ticket then the reply is added to that original thread created.

If you reply to the thread and not the actual ticket, then im afraid it doesnt update the ticket at present.

Thanks, Paul.
u wc, someone posted a ticket, That ticket went to a specific Forum, but when i replied to that ticket (not to thread) it didnt go to that Thread.
What should i do ?

PaulSonny 06-12-2008 08:47 AM
Quote:
Originally Posted by Goomzee (Post 1547268)
it;s not workinh for me it's show permission error
If you read original post it tells, you need to update your Usergroup Permissions.

Quote:
Originally Posted by ahayat (Post 1547316)
u wc, someone posted a ticket, That ticket went to a specific Forum, but when i replied to that ticket (not to thread) it didnt go to that Thread.
What should i do ?
Ah right, I will double check and make sure it is working and fix for next release if neccessary.

On another note, I go away on holiday today and will be away for 2 weeks, Jase2 will be offering support while im away but nothing is likely to be released until I return.

Thanks, Paul.

joe1989 06-12-2008 07:18 PM
Quote:
Originally Posted by PaulSonny (Post 1545730)
Can you please tell us what the error is? Is it something like unknown column?

Thanks, Paul.
Paul, I receive a database error when I try to change usergroup permissions. Here's the error message I receive:

Code:
Database error in vBulletin 3.7.0:

Invalid SQL:
UPDATE usergroup SET

### UPDATE QUERY GENERATED BY fetch_query_sql() ###
        `title` = 'Administrators',
        `description` = '',
        `usertitle` = 'Administrator',
        `opentag` = '<span style=\"font-weight: bold; color: red;\">',
        `closetag` = '</span>',
        `passwordexpires` = '0',
        `passwordhistory` = '360',
        `forumpermissions` = '8388607',
        `genericpermissions` = '2113929151',
        `attachlimit` = '0',
        `pmquota` = '500',
        `pmpermissions` = '7',
        `pmsendmax` = '5',
        `calendarpermissions` = '63',
        `wolpermissions` = '31',
        `adminpermissions` = '3',
        `genericpermissions2` = '1',
        `genericoptions` = '55',
        `profilepicmaxwidth` = '100',
        `profilepicmaxheight` = '100',
        `profilepicmaxsize` = '65535',
        `avatarmaxwidth` = '80',
        `avatarmaxheight` = '80',
        `avatarmaxsize` = '20000',
        `signaturepermissions` = '237567',
        `sigpicmaxwidth` = '500',
        `sigpicmaxheight` = '100',
        `sigpicmaxsize` = '10000',
        `sigmaxrawchars` = '0',
        `sigmaxchars` = '0',
        `sigmaxlines` = '0',
        `sigmaxsizebbcode` = '7',
        `sigmaximages` = '0',
        `albumpermissions` = '255',
        `albumpicmaxwidth` = '600',
        `albumpicmaxheight` = '600',
        `albumpicmaxsize` = '100000',
        `albummaxpics` = '100',
        `albummaxsize` = '0',
        `usercsspermissions` = '31',
        `visitormessagepermissions` = '63',
        `socialgrouppermissions` = '511',
        `ugphelpcenter` = '8191',
        `mgc_cb_evo_permissions` = '0',
        `mgc_cb_evo_nbmsg_show` = '',
        `mgc_cb_evo_nbmsg_perday_show` = ''
WHERE usergroupid=6;

MySQL Error  : Unknown column 'mgc_cb_evo_permissions' in 'field list'
Error Number  : 1054
Request Date  : Thursday, June 12th 2008 @ 01:13:42 PM
Error Date    : Thursday, June 12th 2008 @ 01:13:42 PM
Script        : http://www.supportingteens.net/forum....php?do=update
Referrer      : http://www.supportingteens.net/forum...&usergroupid=6
IP Address    : 66.97.118.166
Username      : Joe
Classname    : vB_Database
MySQL Version : 5.0.27

Jase2 06-12-2008 09:59 PM
Not from our product you don't.

MySQL Error : Unknown column 'mgc_cb_evo_permissions'

I think that is from the MGC Chatbox Evo: https://vborg.vbsupport.ru/showthrea...hlight=chatbox

joe1989 06-12-2008 10:30 PM
Quote:
Originally Posted by Jase2
Not from our product you don't.

MySQL Error : Unknown column 'mgc_cb_evo_permissions'

I think that is from the MGC Chatbox Evo: https://vborg.vbsupport.ru/showt...hlight=chatbox
Well i don't even have the chatbox installed anymore. I removed that a while ago. How can I remove it from the permissions?

Jase2 06-13-2008 10:25 AM
Please ask in that chatbox thread. But, you will need to remove the bitfield which is located in: /includes/xml


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