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- vBulletin 3.7 Add-ons (https://vborg.vbsupport.ru/forumdisplay.php?f=228)

- - Add-On Releases - PS - HelpCenter (https://vborg.vbsupport.ru/showthread.php?t=176367)

Quote:

Originally Posted by cardin (Post 1545039)

I have installed the latest version onto a system running vb 3.7.1. And I have checked Yes to Automatic Navbar Template Edit. And my header text includes the default "$template_hook[navbar_buttons_left]".

But no Help Center button or link shows up.

Any advice?

Thanks,

Paul Cardin

In the templates look for hcenter_navbar and copy and paste that into your navbar template were you want the link to appear.

Quote:

Originally Posted by CloneVince (Post 1545158)

Still have a blank page when adding a new ticket or a new reply ...

i have a log if that can help you :

[Mon Jun 09 19:55:51 2008] [error] [client *] PHP Fatal error: Cannot use object of type mysqli_result as array in /*/*/*/forum/helpcenter.php on line 719, referer: http://*/forum/helpcenter.php?do=ticket&tid=5

When i use mysql, i don't have any error.

I hope that can help :)

I'm afraid I dont quite understand what you mean?

When I use mysql, I dont have any error?

Thanks, Paul.

Yes sorry, when I use mysqli, i have a blank page, and with mysql, no blank page, all work perfect :)

Hmm... I've never really used mysqli. Please send me an admin and ftp login info to your forums via a PM. Also include an url to your site. I will take a look when time permits.

For some reason I cannot edit the usergroup permissions. When I'm in the admincp, I can find the permissions under the usergroup, and when I edit the admin permissions, I get a database error. What's happening here?

Thanks...

Can you please tell us what the error is? Is it something like unknown column?

Thanks, Paul.

I have this odd problem last update column background in the closed ticket section. It is not picking up the alt2 class I applied, yet the rest of that row did strange enough.

This is the ticketlist template

Code:

<if condition="$op=='mytickets' OR $op=='publictickets' OR $op=='openedtickets' ">

<table class="tborder" cellpadding="$stylevar[cellpadding]" cellspacing="$stylevar[cellspacing]" border="0" width="100%" align="center">

<thead>

    <tr>

        <td class="tcat" colspan="7">$headertitle - Open</td>

    </tr>

    <tr>

<td class="thead" align="left">$vbphrase[ticketnumber]</td>

<td class="thead" align="center">$vbphrase[title]</td>

<td class="thead" align="center">$vbphrase[priority]</td>

        <td class="thead" align="center">$vbphrase[posted_by]</td>

<td class="thead" align="center">$vbphrase[when_logged]</td>

        <td class="thead" align="center">$vbphrase[last_update]</td>

    </tr>

</thead>

<tbody class="alt2">

    $tickets1

</tbody>



</table>

<div style="height: 6px;"></div>

</if>

<if condition="$op=='mytickets' OR $op=='publictickets' OR $op=='closedtickets'">

<table class="tborder" cellpadding="$stylevar[cellpadding]" cellspacing="$stylevar[cellspacing]" border="0" width="100%" align="center">

<thead>

    <tr>

        <td class="tcat" colspan="7">$headertitle - Closed</td>

    </tr>

    <tr>

<td class="thead" align="left">$vbphrase[ticketnumber]</td>

<td class="thead" align="center">$vbphrase[title]</td>

<td class="thead" align="center">$vbphrase[priority]</td>

        <td class="thead" align="center">$vbphrase[posted_by]</td>

<td class="thead" align="center">$vbphrase[when_logged]</td>

        <td class="thead" align="center">$vbphrase[last_update]</td>

    </tr>

</thead>

<tbody class="alt2">

    $tickets2

</tbody>



</table>

</if>



<if condition="$pagenav">

<table align="$stylevar[right]">

<td align="$stylevar[right]">$pagenav</td>

</table></if>

ticketlist2

Code:

<table class="tborder" cellpadding="$stylevar[cellpadding]" cellspacing="$stylevar[cellspacing]" border="0" width="100%" align="center">

<thead>

    <tr>

        <td class="tcat" colspan="7">$headertitle</td>

    </tr>

    <tr>

<td class="thead" align="left" width="10%">$vbphrase[ticketnumber]</td>

<td class="thead" align="center">$vbphrase[title]</td>

<td class="thead" align="center">$vbphrase[priority]</td>

        <td class="thead" align="center">$vbphrase[posted_by]</td>

<td class="thead" align="center">$vbphrase[when_logged]</td>

        <td class="thead" align="center">$vbphrase[last_update]</td>

    </tr>

</thead>

<tbody class="alt2">

    $tickets

</tbody>



</table>

<div style="height: 6px;"></div>



<if condition="$pagenav">

<table align="$stylevar[right]">

<td align="$stylevar[right]">$pagenav</td>

</table></if>

Great hack , Thanks *installed + Nominated.

One Question pls.

When it add a Thread to specified forum, does it add Reply as well to that Thread when we Reply the specific Ticket??

If not please add in your next update .;)

Cheers.

Quote:

Originally Posted by chadi (Post 1546183)

I have this odd problem last update column background in the closed ticket section. It is not picking up the alt2 class I applied, yet the rest of that row did strange enough.

The actual ticket information is in a different template. Send me an admin login and I will correct this for you.

Thanks, Paul.

Quote:

Originally Posted by ahayat (Post 1546782)

Thanks for nominating us. If tickets are posted into a forum upon ticket creation and someone replies to the ticket then the reply is added to that original thread created.

If you reply to the thread and not the actual ticket, then im afraid it doesnt update the ticket at present.

Thanks, Paul.

Quote:

Originally Posted by PaulSonny (Post 1546887)

The actual ticket information is in a different template. Send me an admin login and I will correct this for you.

Thanks, Paul.

Thanks, but I will do it myself. Just tell me what template/code line.

Thanks

Ok no probs, try updating the hcenter_ticketclosed template, grapsing at straws so might work might not.

Thanks, Paul.

X vBulletin 3.8.12 by vBS Debug Information
Template Usage: (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (2)bbcode_code_printable (5)bbcode_quote_printable (1)footer (1)gobutton (1)header (1)headinclude (6)option (1)pagenav (1)pagenav_curpage (4)pagenav_pagelink (3)pagenav_pagelinkrel (1)post_thanks_navbar_search (1)printthread (10)printthreadbit (1)spacer_close (1)spacer_open Phrase Groups Available: global postbit showthread	Included Files: ./printthread.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/class_bbcode_alt.php ./includes/class_bbcode.php ./includes/functions_bigthree.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete printthread_start pagenav_page pagenav_complete bbcode_fetch_tags bbcode_create bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete printthread_post printthread_complete
Messages:

Phrase Groups Available:

X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.01885 seconds Memory Usage 1,756KB Queries Executed 10 (?)
More Information
Template Usage: (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (2)bbcode_code_printable (5)bbcode_quote_printable (1)footer (1)gobutton (1)header (1)headinclude (6)option (1)pagenav (1)pagenav_curpage (4)pagenav_pagelink (3)pagenav_pagelinkrel (1)post_thanks_navbar_search (1)printthread (10)printthreadbit (1)spacer_close (1)spacer_open Phrase Groups Available: global postbit showthread	Included Files: ./printthread.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/class_bbcode_alt.php ./includes/class_bbcode.php ./includes/functions_bigthree.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete printthread_start pagenav_page pagenav_complete bbcode_fetch_tags bbcode_create bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete printthread_post printthread_complete
Messages: