http://www.dbc-forum.net,

It happens when server is on high overload.

v5.3.1 has been released, a maintenance release that fixes all known problems.
There's no new features in this version, but updating is still recommended as some of the issues found was negating the performance benefits brought on by 5.3.0 in certain scenarios.

- DragonByte Tech Development Team

Hi, I'm not sure whether this is actually an issue with vBShout (v5.3.1), or the current release of vBv4.0.5, but Users are being marks as Idle just for clicking off the Chat Entry Area especially if a page refresh is triggered.

This issue has been affecting us for 2 days now. On average users are being marked as inactive after 120 seconds, the time out in the ACP is set to 900. I'm not sure if it makes a difference, but the refresh is set to 4 seconds with 40 stored Shouts, and yes, it's used more like a chatbox than a shoutbox, but this is the best mod for vBv4 for either scenario =)

But they aren't marked as inactive if they don't click off the chat entry area?

Fillip

I've looked into this a little more, and it seems it is actually only seems to happen on page refresh, every time, regardless of time way from it.

I've tried it in both the default vB Skin and our sites normal skin, and it happens regardless.

It also effects all user groups and permissions levels equally.

Is there anything else I can check & get back to you with to assist you with this problem?

Auto-Idle setting in Instance Management -> Edit Permissions

Fillip

Darn, yeah that got it. Thanks guys =)

We are having issues with this plugin.

Here's the issue:
Once we install the Triple Triad plugin, the Shoutbox just loads for the members who have access to Triple Triad and the SB.

Any ideas on how this would be causing problems?

Much appreciated, thanks!

Does it not show up for others, or is there a JS error in Firefox' Error Console? Tools -> Error Console.

Fillip

Whomever has access to Triple Triad does NOT have access to the ShoutBox. It will be stuck on "Loading..."

While those users who do NOT have access to Triple Triad have access to the ShoutBox.

Any ideas? :)