Image verification is being built into the paid version. Whether we will include reCaptcha in the first ever PRO version release I don't know. At the moment, I'm undecided as to they way were implementing the image verification.

Is there a way to make the ticket system ONLY available to registered members? :)

Yes.

Usergroups --> Usergroup Manager --> Edit Usergroup (Unregistered / Not Logged In) --> HelpCenter Permissions --> Can View HelpCenter

Thanks for this mod.
Will help me heaps!

yes, there is in the usergroup settings. I already removed Guest / Non Reg user access.

However the whole point for my site to have this helpcenter is for board members having log-in or registration problems, ect...

is there no way to just have it usr vBulletins Guest user built in verification settings?

it is built in to have guests do the human verifcation before allowing posts or votes ect...

on my board it does use Recapcha...

I was using E-Ticket (non vB related free support ticket software) but with some more work, this would do the trick.

where is the list of PRO features?

Yes, it can use your current vB verification. However, if you wanted to do this now, then it would require a lot of code change.

Go here: http://www.paulsonny.com/forum/helpc...p?do=newticket

You will see extra_options -- that is where most of our options are going, as you can see, I just finished doing the attachments, still more work to do. Also, we are going for better integration - such as using your vB postbit in tickets.

Can you allow a usergroup to answer and help with these tickets?

Hi, i did a install on our test board and everything works really fine, great mod :up:

As we run a german board, i translated all the front end phrases but i can't find the phrases for priority (low, medium, high) and public/private.

If you build in an image verification for unregistered users we will use this mod as a replacement for our contact form. So it ist very easy for my mods to reply to users and unregistered guests.

It would be nice if unregistered users are forced to leave a reply email adress.

Is it possible to notify registered users if they get a response to their ticket ?

Keep up the good work :up:

Notifications via email and private message on being incorporated into the paid version. For the priority system, you will need to edit the helpcenter.php file, and find the // Priority Code
Not a bad idea.. :)

everything running smoothly for 3.7.1?