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-   vBulletin 3.5 Add-ons (https://vborg.vbsupport.ru/forumdisplay.php?f=113)
-   -   vBSupport v2.0.0 Beta 2 (https://vborg.vbsupport.ru/showthread.php?t=94023)

sinisterpain 02-04-2007 07:35 PM
Quote:
Originally Posted by fib (Post 1174598)
this is great although I was going to use the system for unregistered aswell and do not seem to be able to get that to work -
I suppose it would need to ask for an email address too.

The only other thing (I hope) is that my forum is 800 wide and the create new ticket / reply is pushed off the main block by the menu on the left. Is there any way to overcome this

maybe move the menu to be above rather than at the side? Where would I find this in a template as I may look at this myself.

thank you:)
I appreciate your help
As far as the unregistered go, look a few threads back I believe that amy posted a fix for this. All the templates are in your style you installed them to. there is an option in the admincp that needs to be set dont quite remember now which one.

fib 02-05-2007 05:13 AM
Quote:
Originally Posted by amykhar (Post 1160548)
Here is a fix that allows unregistered users to SEE the ticket system.

In vbsupport.php Find:

Code:
if ($vbulletin->options['vbsupport_unregistered_access'] > 0)
Replace with:

Code:
if ($vbulletin->options['vbsupport_unregistered_access']==0)
and guests can view. I'm working now on getting guests to be able to actually submit a ticket.
Hi as mentioned I am trying to sort this too
did you get any joy?
Really hoping to use this ticket system for unregistered

thank you

snobird1211 02-10-2007 01:08 PM
got it working but am now facing a problem

You did not specify a Category for your Thread. You are required to enter a Category.

there is no option to choose a caotogorey and when u enter the message it says that im using 3.6.4 and have done all extra edits u have mentioned

snobird1211 02-10-2007 09:59 PM
ok i got it fixed but now the system is longer than the fixed with of my forums like when you submit a message the message intereface is longer than the fixed width

Techno05 02-12-2007 01:27 AM
This may have been mentioned on one of these pages but I can not seem to find it. Could someone please explain how I have it all working with no errors coming up except that I can not ASSIGN tickets to any staff. Yes, the options are selected in the admin cp. Thank you for your time.

sinisterpain 02-12-2007 08:34 PM
Quote:
Originally Posted by Techno05 (Post 1180339)
This may have been mentioned on one of these pages but I can not seem to find it. Could someone please explain how I have it all working with no errors coming up except that I can not ASSIGN tickets to any staff. Yes, the options are selected in the admin cp. Thank you for your time.
did you use my edits? or the author's install files.
Also you say the options are selected, make sure that you have set the permisions for assigning tickets.

snobird1211 02-13-2007 10:26 AM
can any one explain how to make it for fixed width and not fluid

John Diver 03-06-2007 04:07 AM
Can this be set so certain usergroups can view / reply to tickets in specific categories instead of being able to access tickets in all categories?

dip1232001 03-09-2007 04:28 PM
Quote:
Originally Posted by nymyth (Post 1170031)
OK NEVERMIND...lol...i ran this query with the original install and it works fine now....hmmmm...thanks anyway
PHP Code:
ALTER TABLE user ADD level INT UNSIGNED NOT NULL DEFAULT '0' 
Peace
worked for me too.... thanks

John Diver 03-13-2007 08:20 AM
Can this be set so certain usergroups can view / reply to tickets in specific categories instead of being able to access tickets in all categories?

Great hack, hope this can be done :)

Thanks


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