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-   vBulletin 3.7 Add-ons (https://vborg.vbsupport.ru/forumdisplay.php?f=228)
-   -   Add-On Releases - PS - HelpCenter (https://vborg.vbsupport.ru/showthread.php?t=176367)

CloneVince 05-30-2008 04:14 AM

I have updated HelpCenter today, but when anyone post a new ticket or add a reply, I have a blank page, but the the ticket or the reply is added.

Perhaps a bug ?

PaulSonny 05-30-2008 09:08 AM

Quote:

Originally Posted by choccyclaire (Post 1534224)
I'm having major css issues. Where in what files are you pulling off what css options?
I've determined that it's grabbing my table border background which is black, but making it a large thick line which I don't like. How I can edit your layout?

I have checked the templates and a few things are not calling the default vBulletin CSS, a custom template I had a while ago but no longer have, because I use the default vBulletin style on my site it hasnt made too much difference.

I will go through each template and revert to default vBulletin CSS values.

Quote:

Originally Posted by Terrie (Post 1535864)
I downloaded and upgraded to the most current package a little bit
ago, i made sure i allowed overwrite and my version is still saying
Powered By HelpCenter Version 1.0 Release Candidate 1

Do you have original templates or have you edited them, if you have edited them then this is why, you may/will have to revert.

Quote:

Originally Posted by CloneVince (Post 1535898)
I have updated HelpCenter today, but when anyone post a new ticket or add a reply, I have a blank page, but the the ticket or the reply is added.

Perhaps a bug ?

I have not seen this previously and I have tested and it works on my installation. Is it just a blank white page and you get re-directed, or do you get a blank white page and just stay there? Just this will help me narrow it down.

Thanks, Paul.

TheSupportForum 05-30-2008 04:01 PM

this new verison is still reporting as 1.oo but updated version says 1.0.1 ? on version checker 1.64

Terrie 05-30-2008 04:52 PM

Quote:

Originally Posted by PaulSonny (Post 1536025)
Do you have original templates or have you edited them, if you have edited them then this is why, you may/will have to revert.

I have edited them, i will revert them. Everything else works fine for me.
Thanks for this mod and i look foward to the paid version when it's ready :)

CloneVince 05-30-2008 05:38 PM

Quote:

Originally Posted by PaulSonny (Post 1536025)
I have not seen this previously and I have tested and it works on my installation. Is it just a blank white page and you get re-directed, or do you get a blank white page and just stay there? Just this will help me narrow it down.
Thanks, Paul.

It is just a blank white page and no redirect :(

I hope that can help you :D

wolfstream 05-30-2008 10:27 PM

Try to help someone out and they kick you in the ass. Oh well, I tried.

ZomgStuff 05-31-2008 11:46 PM

Do admins get an email/PM when a new ticket is created?

Jase2 05-31-2008 11:48 PM

Quote:

Originally Posted by wolfstream (Post 1536637)
I downloaded this this morning, had it installed, and thought the very same thing to myself. This isn't something that's needed in a "paid" version, this is something that's needed in a "released" version, something public.

So, I made the necessary changes, and being the generous guy I am (heh), here's the addon.

The addon will only work with the current version of helpcenter, because it actually requires the helpcenter.php file to be replaced. Code is commented as well as could be expected.

Nice hack! We were thinking of including it in the lite version, however, the lite version was only ever made to show the "main" functions of HelpCenter. Also, in the foreseeable future, we are looking at adding hooks ect.

Note: We cannot support nor be held responsible for problems that may arise when installing hacks. You will need to ask the hack author. :)

BigDog56 06-03-2008 12:16 AM

Thank you very much!

scan-pa 06-03-2008 02:11 AM

How can I add reCaptcha to all guest / unreged users to access helpcenter when they submit a ticket?

I had over 150+ spam help tickets this morning by unreged / guest Users.

Thanks,


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