We do not know when the pro version will be ready. It will be ready when it's ready.

Some of the features already are: Attachments, Subscriptions, sensitive data field, ect ect.

TheInsaneManiac, some nice suggestions. However, this will also probably be into the paid version.

We will have updates every now and again, where you can also renew access to the members area to get the latest version ect.

I think for the lite version though - there should definitely be the option to make tickets viewable by all usergroups - just my opinion - It'd be a nice option to have - but definitely there will be others, as well as myself who will be looking into getting the professional version of the HelpCenter once it's made available - but yeah... Definitely the viewable by all usergroups option should be added.

Thanx again for the brilliant share and good luck with the project ;)

Jacquii.

WONDERFUL - It's awesome to see the HelpCenter mod out of the graveyard!
Excellent work GUYS - I'll be looking forward to fixed download!
Congrats!

Jacquii.

Updated the package.

Uninstall & Reinstall.

Thanks, Paul.

Great! looks good PAUL!
As an FYI though - there's a query for an uncached template for hcenter_message

Thanx for the sharing though and congrats on getting the HelpCenter back online.

Jacquii.

EDITED:
ERG! Each time I create a new Department - it shows as closed and can't be seen online. Even when I edit the department to make it open - it still remains closed! Help! ERG!

Sorry about that.

The 3.7 HelpCenter has the updated fix to the above problem. Use that download to update and I will update this when I get home.

Thanks, Paul.

This is a great product and very useful. Using 3.6.8 p2 and testing it I get the following 2 errors in all browers. Hoping to fix this and use this product live. Thanks

Very cool mod. I will anxiously await the final version.

My quest just maybe over after all: great work!

Just wat I was looking for: a working version!

chick uninstall and reinstall and make sure you set the Departments to Open.

Thanks everyone else for kind comments.

Thanks, Paul.