vb.org Archive - HelpDesk v1.63

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- vBulletin 3.0 Full Releases (https://vborg.vbsupport.ru/forumdisplay.php?f=33)

- - HelpDesk v1.63 (https://vborg.vbsupport.ru/showthread.php?t=77155)

mholtum

04-30-2005 03:22 PM

When I upgrade I get this:

Code:

Database error in vBulletin 3.0.7:



Invalid SQL: INSERT INTO vb3_phrase (phraseid, languageid, varname, text, phrasetypeid) VALUES (NULL, '0', 'helpdesk_auto_response', '$vboptions[bbtitle] Auto Response', '4000')

mysql error: Duplicate entry 'helpdesk_auto_response-0-4000' for key 2



mysql error number: 1062



Date: Saturday 30th of April 2005 09:21:02 AM

Script: http://www.theflyfishingforum.com/forums/admincp/helpdesk_install.php?do=upgrade&step=2

Referer: 

Username: fshfanatic

IP Address: 68.99.209.240

WhSox21

04-30-2005 04:18 PM

Did you read the instructions in the file? You are not required to upgrade unless you are using an older version.

rjordan

04-30-2005 04:49 PM

I got the same error upgrading from 1.53. I ended up removing and reinstalling.

WhSox21

04-30-2005 05:04 PM

I'll look into that. That's only a minor problem.

For a temporary fix, just uninstall the phrases before you run the upgrade process. This won't make you lose any information unless if you've changed the phrases.

WhSox21

04-30-2005 05:05 PM

What about the other problems? How's everything else?

MikeWarner

04-30-2005 05:59 PM

security issues seems fixed now - many thanks for the good work. Turning off PM notification would be good though.

Thanks

Lostnode

05-01-2005 09:48 AM

Quote:

Originally Posted by WhSox21

I just spent a few hours on this and I've got the problems sorted out. Deaths has not contacted me about the problems, but I don't see any other possible problems.

Let me know how this update works out!

As long as the SQL Injections are gone, I am as good as sold.

evenmonkeys

05-02-2005 07:31 PM

Lovely, man! Looks awesome and it's working great!

JayJay

05-02-2005 10:32 PM

Is there anyway to stop the "A ticket has been updated" message?

Sorry, I've had little time recently, so I haven't scoured this thread, apologies in advance if this has been asked prior to this.

WhSox21

05-02-2005 10:37 PM

Easiest way is to put // (a comment) on lines 434 - 438

This is the code of those lines:

PHP Code:


		
			
    while ($userinfo = $DB_site->fetch_array($updatequery))

    {

        sendprivatemessage ($userinfo, 'The following ticket has been updated:

[URL]'.$vboptions[bburl].'/helpdesk.php?do=ticket&tid='.$_REQUEST['tid'] . '[/URL]', 'HelpDesk Ticket Update');

    }

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