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-   vBulletin 3.0 Full Releases (https://vborg.vbsupport.ru/forumdisplay.php?f=33)
-   -   HelpDesk v1.63 (https://vborg.vbsupport.ru/showthread.php?t=77155)

jerett 04-20-2005 02:31 AM
Anyone know why the nav link might not show up for the helpdesk?

KTBleeding 04-20-2005 04:56 AM
Quote:
Originally Posted by jerett
Anyone know why the nav link might not show up for the helpdesk?
Did you edit the navbar template?

mholtum 04-20-2005 08:52 AM
/me installs! Great Hack thanks.

MoK 04-20-2005 11:18 AM
Hallo Community,

This is my first Post here, and at first i would to say sorry for my bad english *lol*. It?s not my favourite Language :nervous: ... I?ve install these Hack, but when i made a new Ticket i?ve got a SQL Database Error when i submint him! The Auto-Messega arrive me, and the Ticket i can see it in the Help Desk, but when i will open it, it is the same Database Error as when i submint the Ticket... I Hope your can help me and i hope so much that you can understand me :rolleyes:

This is the Database Error i become:

Code:
Datenbankfehler in vBulletin 3.0.7:

Ungueltige SQL-Abfrage: SELECT DISTINCT userid FROM user AS user, ticket AS ticket LEFT JOIN ticketdepartment AS ticketdepartment ON (ticketdepartment.departmentid = ticket.departmentid) WHERE ( FIND_IN_SET(, membergroupids) OR usergroupid = ) AND (userid = 1 OR ticket.postuserid = 1)
mysql error: You have an error in your SQL syntax.  Check the manual that corresponds to your MySQL server version for the right syntax to use near ' membergroupids) OR usergroupid = ) AND (userid = 1 OR ticket.p

mysql error number: 1064

Datum: 20.04.2005 13:55:25
Skript: http://www.diegilde2.de/Forum/forum/helpdesk.php?do=ticket&tid=2
Referer: http://www.diegilde2.de/Forum/forum/helpdesk.php?do=unresolved
Benutzername: MoK
best regards MoK

WhSox21 04-20-2005 12:53 PM
For some reason it looks like $bbuserinfo is not being set. I honestly have no idea why that's not working correctly? I would need more information on your files.

MoK 04-20-2005 01:40 PM
Thank you for youre Answer,

and which informations you need?

greetz MoK

MoK 04-20-2005 06:08 PM
I have found the Problem :)

It?s a great Hack! Thank you WhSox21 for this !!!!!!!!

misuse 04-21-2005 05:55 AM
Great work. Easy install. Submitted request at the URL listed.

evenmonkeys 04-21-2005 06:05 AM
It would appear that the bug I had you fix seems to be popping back up. I have users who are finding ways around your fix. They're still able to view and reply to other tickets.

MikeWarner 04-21-2005 01:00 PM
Quote:
Originally Posted by xYarub
It would appear that the bug I had you fix seems to be popping back up. I have users who are finding ways around your fix. They're still able to view and reply to other tickets.
I am also getting this.


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