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-   vBulletin 4.x Add-ons (https://vborg.vbsupport.ru/forumdisplay.php?f=245)
-   -   Mini Mods - Email Reminder for inactive users (https://vborg.vbsupport.ru/showthread.php?t=237531)

TalkVirginia 06-06-2011 10:07 AM
:eek: Ok. In the interest of making sure updates are correct going forward, I'm going to space out releases and pay closer attention to details. Recent updates have been too quick and I've over looked some things which has made quality in the product and support less than desireable. I'm going to look at the errors that are posted and determine the severity. If something is broken, and it's an easy fix and does not impact a lot, I'll try to get it out within a few days otherwise other fixes will be released as time permits so that I can properly evaluate and test each bug.

cbiweb 06-06-2011 01:25 PM
Hi Virginia, thanks for the reply; I've been quite busy as well, and just got around to trying your suggestions.

Quote:
Originally Posted by TalkVirginia (Post 2203089)
My apologies for missing your post. If I may ask, what version of vb are you using?
4.1.3 PL1.


Quote:
Originally Posted by TalkVirginia (Post 2203089)
All inactivity now is based on last activity of the member.
What I did when creating a test account is set the join date to like 1/01/2000
and last activity to 1/01/2005.
The test account I'm using has had no activity since March 3, 2010.


Quote:
Originally Posted by TalkVirginia (Post 2203089)
Make sure they are able to receive emails from the administrator.
Yes, it is set that way.

So I ran the cron manually, and the next screen contained this info:

Quote:
Inactive User Reminder Emails
Looking for members who have become inactive and never received a reminder email...

5 inactive members(s) found!
Sent To: lunasphaira
Sent To: clourleculp
Sent To: dhandaulat33
Sent To: rivesmerb
Sent To: thebeeststf

Looking for members who have become inactive and
haven't received a reminder email in the last 45 days...

No inactive member(s) found!

Done
My test account does not appear in that list. Is it because I've never posted with that account? If so, does that mean that all inactive members who have never posted will never receive a reminder?

TalkVirginia 06-06-2011 02:21 PM
Quote:
Originally Posted by cbiweb (Post 2204238)
Hi Virginia, thanks for the reply; I've been quite busy as well, and just got around to trying your suggestions.

4.1.3 PL1.


The test account I'm using has had no activity since March 3, 2010.


Yes, it is set that way.

So I ran the cron manually, and the next screen contained this info:

My test account does not appear in that list. Is it because I've never posted with that account? If so, does that mean that all inactive members who have never posted will never receive a reminder?
Can you email me a screen shot of your test account? From admincp. Something doesn't sound like it's set right. Also if you could email me a screen shot of your mod settings screen. jim@talkvirginia.net

Thanks Send me that and I'll look into it this evening.

cravendale 06-06-2011 02:58 PM
Hi,

I have the following settings...

Enable Inactive User Reminder Emails: yes
Only Send Once?: no
Maximum Email To Send: 0
Inactivity Grace Period: 20
Number of Reminder Emails to Send Per Batch: 80
How often should we send reminder email: 20
Usergroups: registered members
Excluded User IDs: none
Email Format: HTML
Enable Admin Email Report: yes
Enable Logging: yes
Inactivity Log Duration: 30

vB: 4.0.6 PL2
2.2.0 of Inactive users (upgraded today to latest Version)

I'm finding that the same members are being emailed pretty much daily from the reports I'm seeing and also one of the members I have registered myself but also inactive which is receiving emails.

Why is this?

fwulfers 06-06-2011 03:03 PM
Quote:
Originally Posted by TalkVirginia (Post 2204104)
OMG!!! :mad: Sometimes I really hate Windows 7. I've updated the zip again and will upload.
Import the product XML in the zip, and upload the files in the zip. Make sure you check the "overwrite" option on the import. Also if you have made any changes to the email template phrases, please back them up first. They will be overwritten. If this doesn't seem to work, uninstall it and reimport the product xml.
I didn't re-upload all the files/folder in the Upload folder in the zip file so it is working now.

The ID numbers are now showing up in the log and email Unsubscribe link. But when I click the link, I am getting this message on my site: Could not find phrase 'error_unsubscribe_done'.

When I click on the link again, it shows the user already unsubscribed so it seems to be working fine, except for showing that error message.

TalkVirginia 06-06-2011 03:51 PM
Quote:
Originally Posted by cravendale (Post 2204260)
Hi,

I have the following settings...

Enable Inactive User Reminder Emails: yes
Only Send Once?: no
Maximum Email To Send: 0
Inactivity Grace Period: 20
Number of Reminder Emails to Send Per Batch: 80
How often should we send reminder email: 20
Usergroups: registered members
Excluded User IDs: none
Email Format: HTML
Enable Admin Email Report: yes
Enable Logging: yes
Inactivity Log Duration: 30

vB: 4.0.6 PL2
2.2.0 of Inactive users (upgraded today to latest Version)

I'm finding that the same members are being emailed pretty much daily from the reports I'm seeing and also one of the members I have registered myself but also inactive which is receiving emails.

Why is this?
For starters, please check the Inactive Users Reminder Emails Cron Job and make sure it is executing the following php file:

process_inactive_members.php

If you have a file in the cron folder called remindermail.php or reminderemail.php, please remove it.

cravendale 06-06-2011 04:18 PM
Quote:
Originally Posted by TalkVirginia (Post 2204285)
For starters, please check the Inactive Users Reminder Emails Cron Job and make sure it is executing the following php file:

process_inactive_members.php

If you have a file in the cron folder called remindermail.php or reminderemail.php, please remove it.
Hi,

Thanks for your reply..

includes/cron...
I have reminder.php
but none of the ones you mentioned. I think I removed that previously.

When I go to edit the cron job it shows the following...

./includes/cron/process_inactive_members.php

TalkVirginia 06-06-2011 04:25 PM
Quote:
Originally Posted by cravendale (Post 2204295)
Hi,

Thanks for your reply..

includes/cron...
I have reminder.php
but none of the ones you mentioned. I think I removed that previously.

When I go to edit the cron job it shows the following...

./includes/cron/process_inactive_members.php
Ok. I'll have to look into this when I get home this evening. I'm at work right now.

cravendale 06-06-2011 04:39 PM
Just to confirm.. someone on the list has had emails for the past week :|

cbiweb 06-06-2011 05:30 PM
Quote:
Originally Posted by TalkVirginia (Post 2204250)
Can you email me a screen shot of your test account? From admincp. ...Also if you could email me a screen shot of your mod settings screen.
Screenshots sent. :) Thanks again!


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