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-   vBulletin 3.0 Full Releases (https://vborg.vbsupport.ru/forumdisplay.php?f=33)
-   -   HelpDesk v1.63 (https://vborg.vbsupport.ru/showthread.php?t=77155)

TheMusicMan 04-17-2005 01:18 PM

Quote:

Originally Posted by jdsinclair
WhSox21,

Thanks for the hack, it is great :)

jd :)

Hi...

Is there a way I can force a specific style when the helpdesk is selected? I only want to have the helpdesk shown on one of my styles. Is this popssible...?

Lizard King 04-17-2005 01:21 PM

Quote:

Originally Posted by TheMusicMan
Hi...

Is there a way I can force a specific style when the helpdesk is selected? I only want to have the helpdesk shown on one of my styles. Is this popssible...?

You can link to helpdesk like helpdesk.php?styleid=2 ;)

WhSox21 04-17-2005 01:45 PM

Quote:

Originally Posted by Tom1234
Could you please re-consider allowing the feature requests here so everyone can see what's already been requested along with comments on those requests? I think removing the openness of discussion of new ideas is detrimental to the future of the hack.

It's way to hard to try to keep track of everything everyone wants implemented into this hack without moving it there. I'll add a page that shows the hacks being listed today at some point.

TheMusicMan - He suggested the only way to do this.

yinyang 04-19-2005 12:44 AM

hello! i finally got some time to install this and i'm loving it. is there any way to add posts and replies in the ticket help desk to your post count? that would be a huuuuuuge help to me.

or even better, to add it to a separate count or tracking where i can put it in the postbit?

yinyang 04-19-2005 01:24 AM

*clicks install*

can more than one person "claim ownership"?

TheMusicMan 04-19-2005 06:46 AM

Quote:

Originally Posted by Lizard King
You can link to helpdesk like helpdesk.php?styleid=2 ;)

D'oh... now why didn't I think of that eh!!! :) Thaks.

Also: I have a suggestion. Is there a way to have the number of tickets for each category (i.e. Unresolved, Resolved, New etc) shown in say the welcome panel for those who can answer support tickets...? Not very well articuklated but essentiall what I mean is... is there a way to see the number of those tickets somewhere on the forumhome (or anywhere) for those who can respond to tickets. It would be great if underneath the "Private Messages: n" in navbar I could see how many tickets there were in each section. Would also be good if those who have submitted a ticket could see if there is a reply awaiting them...;)

yinyang 04-19-2005 07:10 AM

Quote:

Originally Posted by TheMusicMan
D'oh... now why didn't I think of that eh!!! :) Thaks.

Also: I have a suggestion. Is there a way to have the number of tickets for each category (i.e. Unresolved, Resolved, New etc) shown in say the welcome panel for those who can answer support tickets...? Not very well articuklated but essentiall what I mean is... is there a way to see the number of those tickets somewhere on the forumhome (or anywhere) for those who can respond to tickets. It would be great if underneath the "Private Messages: n" in navbar I could see how many tickets there were in each section. Would also be good if those who have submitted a ticket could see if there is a reply awaiting them...;)

numbering would be cool and i guess that could easily lead into counting ticket replies,etc.?

WhSox21 04-19-2005 02:42 PM

Quote:

Originally Posted by TheMusicMan
D'oh... now why didn't I think of that eh!!! :) Thaks.

Also: I have a suggestion. Is there a way to have the number of tickets for each category (i.e. Unresolved, Resolved, New etc) shown in say the welcome panel for those who can answer support tickets...? Not very well articuklated but essentiall what I mean is... is there a way to see the number of those tickets somewhere on the forumhome (or anywhere) for those who can respond to tickets. It would be great if underneath the "Private Messages: n" in navbar I could see how many tickets there were in each section. Would also be good if those who have submitted a ticket could see if there is a reply awaiting them...;)

http://www.hackvb.com/helpdesk.php - For requests.

TheMusicMan 04-19-2005 05:48 PM

Quote:

Originally Posted by WhSox21

Hi - I can't get at the site I'm afraid. Get timeout errors... is all OK?

WhSox21 04-19-2005 06:38 PM

It appears my host is down for some reason.


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