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-   -   Add-On Releases - PS - HelpCenter (https://vborg.vbsupport.ru/showthread.php?t=176367)

Antivirus 05-14-2008 10:11 PM

Very nice PaulSonny, waiting for this to become stable, but checking it out on a dev board - everyone's been looking for this for quite some time now here at vborg. :)

PaulSonny 05-15-2008 08:00 AM

Quote:

Originally Posted by Antivirus (Post 1519889)
Very nice PaulSonny, waiting for this to become stable, but checking it out on a dev board - everyone's been looking for this for quite some time now here at vborg. :)

Thanks Antivirus, make sure to report any bugs you find at PaulSonny.com

Thanks, Paul.

Smiry Kin's 05-17-2008 12:42 AM

well 1 big bug is that unregistered users can still access the helpcenter.php, they do not get the login screen asking them to sign in etc etc.. which is very annoying..

Smiry Kin's 05-17-2008 01:25 AM

Paul FYI

for those who use vBSEO

to use these settings will seo it all just add it to your current "Custom Rewrite Rules"
Code:

'^helpcenter\.php$' => 'support/'
'^helpcenter\.php\?do=(\w+)$' => 'support/$1'
//'helpcenter\.php\?do=ticket&tid=(.+)' => 'support/ticket/$1'
'helpcenter\.php\?do=ticket&tid=(.+)' => 'support/ticket/$1.html'


ShawneyJ 05-17-2008 03:13 AM

Quote:

Originally Posted by Smiry Kin's (Post 1522225)
Paul FYI

for those who use vBSEO

to use these settings will seo it all just add it to your current "Custom Rewrite Rules"
Code:

'^helpcenter\.php$' => 'support/'
'^helpcenter\.php\?do=(\w+)$' => 'support/$1'
//'helpcenter\.php\?do=ticket&tid=(.+)' => 'support/ticket/$1'
'helpcenter\.php\?do=ticket&tid=(.+)' => 'support/ticket/$1.html'



THANKS POOF ;)

Lizard King 05-17-2008 05:46 AM

Really good system Paul. I checked the code and installed this morning. I am really impressed.

Some feature requests :
When users who donot have privilidge to view , create any ticket shall face a warning message that they need to purchase subscriptions to access ticket system.
Tie this system with notices so that when there are unsolved tickets or ticket awaiting replies notices will give warning for staff.

PaulSonny 05-17-2008 07:22 AM

Quote:

Originally Posted by Smiry Kin's (Post 1522210)
well 1 big bug is that unregistered users can still access the helpcenter.php, they do not get the login screen asking them to sign in etc etc.. which is very annoying..

This is not a bug. It is incase you want guests to be able to use the support ticket system to report registration or log in problems.

In RC2 I am implementing another usergroup option "Can View Helpcenter" which will allow you to specify which usergroups can or can not view the helpcenter.

Quote:

Originally Posted by Lizard King (Post 1522332)
Really good system Paul. I checked the code and installed this morning. I am really impressed.

Some feature requests :
When users who donot have privilidge to view , create any ticket shall face a warning message that they need to purchase subscriptions to access ticket system.
Tie this system with notices so that when there are unsolved tickets or ticket awaiting replies notices will give warning for staff.

Thanks for your comments, Paul.

Your first request you can implement yourself, just edit the phrase via your AdminCP.
Your second request has already been mentioned and is being considered.

xoutlawz00x 05-19-2008 05:04 AM

bookmarked this can probaly used as a request script

HobaZ 05-19-2008 10:22 AM

hello paul ,
nice mod i installed it but the helpcenter dont appear in navbar also i cant find manual temp edit in readme page , i've seareched for $template_hook[navbar_buttons_left]
in navbar temp and its not added , please tell me what to do i have same problem with arcade so i hope i can fix both , thanks

PaulSonny 05-19-2008 10:42 AM

Quote:

Originally Posted by HobaZ (Post 1524586)
hello paul ,
nice mod i installed it but the helpcenter dont appear in navbar also i cant find manual temp edit in readme page , i've seareched for $template_hook[navbar_buttons_left]
in navbar temp and its not added , please tell me what to do i have same problem with arcade so i hope i can fix both , thanks

Thanks for your comments Hobaz.

It sounds to me like you are using a custom Navbar template and it cant find "$template_hook[navbar_buttons_left]" in the template so it cant install the Automatic Template Edit.

In your navbar template, find where you want to place the HelpCenter link and paste the following:

Quote:

<td class="vbmenu_control"><a href="helpcenter.php$session[sessionurl_q]">$vbphrase[helpcenter]</a></td>
Any further problems send me login details and I will login and check it over for you.

Thanks, Paul.


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