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-   vBulletin 3.0 Full Releases (https://vborg.vbsupport.ru/forumdisplay.php?f=33)
-   -   HelpDesk v1.63 (https://vborg.vbsupport.ru/showthread.php?t=77155)

boeserwolf 04-15-2005 11:56 PM
Hello


Are you sure you filled out every textbox in the deparment configuration?

In all textboxes (Display Order , Usergroups) the groups ID must be there (e.g. for Administrator 6), otherwise you get this nasty SQL error.


I had the same problem, but filling out the boxes solved it

Looking at this screenshot will help you:

https://vborg.vbsupport.ru/attachmen...chmentid=24490


yours


Markus

Lizard King 04-16-2005 04:36 AM
that solved the problem. Thanks

boeserwolf 04-16-2005 08:27 AM
Hi

I wanted to ask if you are recently working on a new version.

I like the hack very much, so I am very interested in the status of developing.

yours

Markus

Lizard King 04-16-2005 08:29 AM
Also it will be really good if you can group your phrases outside of Global because finding one by one and translating them is really pain in the ass :)

boeserwolf 04-16-2005 08:48 AM
Hi

Why are you making things this complicated?

Before I installed the hack, I opened the install.php and translated the phrases there.

Okay , there are a few phrases, which are hard to translate because you really don´t know the exact content, I also corrected a few translation errors after install, but most phrases may be translated easily before installation

yours

Markus

Marco van Herwaarden 04-16-2005 08:55 AM
Quote:
Originally Posted by boeserwolf
Hi

Why are you making things this complicated?


Before I installed the hack, I opened the install.php and translated the phrases there.


Okay , there are a few phrases, which are hard to translate because you really don?t know the exact content, I also corrected a few translation errors after install, but most phrases may be translated easily before installation


yours


Markus
That is not the way to translate. Like this you will get translated things in the Master Language instead of in the Language where they are suposed to be. If you run a board with multiple languages you will run into trouble with your way of translating.

Tom1234 04-16-2005 03:39 PM
Quote:
Originally Posted by Tom1234
In ticket listings, could you link the "Posted By" field to the public profile for the user? This would help in accessing/viewing the user's settings/options.
Or maybe it would be better to link the username to their public profile in the upper right corner of their HelpDesk posts where their username is listed.

Could you also add the post time in addition to the date that is displayed on posts?

WhSox21 04-16-2005 04:16 PM
Requests need to be made via this link:
http://www.hackvb.com/helpdesk.php

Tom1234 04-17-2005 03:34 AM
Quote:
Originally Posted by WhSox21
I'll create a page on one of my sites where everyone can request features. This will help me organize my ideas and featues. It's a little hard to keep track of all the requests. It won't be hard to create a page for these requests. I'll let everyone know when that page is up and I'll post a link in the main post!
Could you please re-consider allowing the feature requests here so everyone can see what's already been requested along with comments on those requests? I think removing the openness of discussion of new ideas is detrimental to the future of the hack.

Mosh 04-17-2005 11:22 AM
WhSox21,

Thanks for the hack, it is great :)

jd :)


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