Top of the page there is a paypal button. :)

NM....i'm dumb :-p

It will only allow users who have department access or the creator to see the ticket. This was a bug fix in version 1.60.

Most likely you've got your departments messed up a bit or you have yet to upgrade?

Is it possible to add a delete reply feature? Right now, we're allowed to delete tickets and edit replies. Why not add a "delete reply" next to the "edit reply"? Just a suggestion that would be helpful on my forums. If it's possible to add that in via the templates, could you just tell me how on here rather than making an update?

It's not possible via the templates and would require a small amount of edits in the helpdesk file. I'll create a page on one of my sites where everyone can request features. This will help me organize my ideas and featues. It's a little hard to keep track of all the requests. It won't be hard to create a page for these requests. I'll let everyone know when that page is up and I'll post a link in the main post!

Sounds like a really good idea and I appreciate the quick response. The latest version is excellent too. Nice job.

Hi

I posted the german translation the site before.

Probably you want to add this in your header.

If you do make an update, please tell me if any phrase or other text has changed, so it would be easier for me to translate.

yours

Markus

Hmm - another bug?

Now, the system seems to be sending a PM to every mod/admin when any ticket receives a reply...

That's how it's suppose to work. Anyone in the usergroups that have access to the department where the ticket was submitted.

Here we go too... Just got done writing this up real quick...

If you want to request a feature use this link:
http://www.hackvb.com/helpdesk.php