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-   -   New Posting Features - [DBTech] Advanced User Tagging v3 (vB3) (https://vborg.vbsupport.ru/showthread.php?t=242734)

DragonByte Tech 03-10-2012 12:42 AM

Advanced User Tagging v2.0.5:
Fix: Fixed an issue where posts viewed via the Mobile Suite applications would all be blank
Fix: Improved reliability of @mentions, specifically it should no longer mention users whose names happen to match email addresses

Fillip

Max Taxable 03-10-2012 01:06 AM

Quote:

Originally Posted by DragonByte Tech (Post 2308126)
Advanced User Tagging v2.0.5:
Fix: Fixed an issue where posts viewed via the Mobile Suite applications would all be blank
Fix: Improved reliability of @mentions, specifically it should no longer mention users whose names happen to match email addresses


Fillip

No love for the underscore problem though?

DragonByte Tech 03-10-2012 01:19 AM

I forgot to test that, but feel free to upgrade and give it a try :)


Fillip

DragonByte Tech 03-10-2012 01:20 AM

Quote:

Originally Posted by Max Taxable (Post 2308131)
No love for the underscore problem though?

For future reference it's *always* a good idea to post bugs over at our forums so they are automatically tracked by our system, stuff slips through the cracks way too easily on the org >.<

Iain

Max Taxable 03-10-2012 01:28 AM

Quote:

Originally Posted by DragonByte Tech (Post 2308136)
For future reference it's *always* a good idea to post bugs over at our forums so they are automatically tracked by our system, stuff slips through the cracks way too easily on the org >.<

And yet, you replied to me here a couple of times on this issue. It's obviously a oversight, an omission and probably easily fixed.

You're offering it here, supporting it here, why should I join another board to report a omission?

DragonByte Tech 03-10-2012 01:35 AM

Quote:

Originally Posted by Max Taxable (Post 2308137)
And yet, you replied to me here a couple of times on this issue. It's obviously a oversight, an omission and probably easily fixed.

You're offering it here, supporting it here, why should I join another board to report a omission?

For the reason noted in my original post - the system there is set up to track bugs etc to ensure they don't get overlooked or missed =). You're more than welcome to just use this thread for support, but it should be with the understanding that there's a reasonably good chance your issue will be overlooked when an update is being made.

Not forcing you to use the official site, just pointing out the support there is generally quicker, updates are released there first and issues and feature requests posted there are properly tracked and accounted for so they don't get overlooked or forgotten ^.^

Iain

Max Taxable 03-10-2012 02:31 AM

Quote:

Originally Posted by DragonByte Tech (Post 2308139)
For the reason noted in my original post - the system there is set up to track bugs etc to ensure they don't get overlooked or missed =). You're more than welcome to just use this thread for support, but it should be with the understanding that there's a reasonably good chance your issue will be overlooked when an update is being made.

Not forcing you to use the official site, just pointing out the support there is generally quicker, updates are released there first and issues and feature requests posted there are properly tracked and accounted for so they don't get overlooked or forgotten ^.^

Iain

But - that's your problem, not mine.

Please don't misunderstand - I appreciate your offerings of free modifications and your efforts at free support. You put out some good stuff. But here you are responding to something in your Mod that is obviously something overlooked and omitted, something simple, with a complaint that I didn't use the "official" forum therefore it's MY fault the report might have been overlooked, forgotten or omitted! The irony is strong here.

When that time could have been spent duplicating the issue, verifying it and figuring it out, taking it seriously instead of trying to blame shift.

One more time, here is the issue:

This modification does not work at all if the user who is tagged with it has a underscore in their username. It works with dashes and dots, but not underscores.

I would appreciate a update that fixes this.

DragonByte Tech 03-10-2012 02:41 AM

Quote:

Originally Posted by Max Taxable (Post 2308154)
But - that's your problem, not mine.

Please don't misunderstand - I appreciate your offerings of free modifications and your efforts at free support. But here you are responding to something in your Mod that is obviously something overlooked and omitted, something simple, with a complaint that I didn't use the "official" forum therefore it's MY fault the report might have been overlooked, forgotten or omitted! The irony is strong here.

When that time could have been spent duplicating the issue and figuring it out, taking it seriously instead of trying to blame shift.

One more time, here is the issue:

This modification does not work at all if the user who is tagged with it has a underscore in their username. It works with dashes and dots, but not underscores.

I would appreciate a update that fixes this.

*scratches head* I'm not sure where you got the idea it was a complaint - I was letting you know that posting on our forum means it's much less likely to get overlooked. My words were literally "it's always a good idea".

For the record I don't personally handle code support so the "time wasted" argument doesn't really apply here either =)

Thanks again for reporting the issue - as before if it's important to you I strongly suggest you report it on our forums to ensure it goes into the bug tracker. We have over 30 products by several coders and it's not possible to drop everything to fix a bug reported immediately, which means that they can easily be forgotten about if they are not being actively tracked.

We have a system set up and in place - one that can't be used here on vb.org - to ensure bugs are properly logged and accounted for. vb.org isn't really designed to actively support so many modifications easily (over 50 when vb3 & 4 versions are taken into account) If people choose not to use it then there is a chance they will be overlooked. No one is at "fault", it's merely an option there users can take advantage of to ensure issues important to them don't fall through the cracks.

Just to make sure you don't get the wrong end of the stick again, this isn't a 'complaint' and i'm not trying to 'blame' you for anything - I'm just explaining why it's a good idea to use the system in place at our site and the reasons things easily get missed.

Iain

Max Taxable 03-10-2012 03:12 AM

Just fix it dude. Please. No more platitudes. I don't care about your system. Your system is inherently your problem, not mine.

Mine is, you left out a fundamental portion of this modification - covering the user who uses a underscore in his/her nick.

Max Taxable 03-10-2012 03:16 AM

Quote:

Originally Posted by DragonByte Tech (Post 2308155)
as before if it's important to you

It should be important to YOU.

See?


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