vb.org Archive - vBSupport v2.0.0 Beta 2

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vb.org Archive (https://vborg.vbsupport.ru/index.php)

- vBulletin 3.5 Add-ons (https://vborg.vbsupport.ru/forumdisplay.php?f=113)

- - vBSupport v2.0.0 Beta 2 (https://vborg.vbsupport.ru/showthread.php?t=94023)

Derekclarke

07-08-2006 11:33 PM

Thanks i will change it.

Derek

PcGamer

07-09-2006 10:48 PM

I have two problems.

I've installed vBsupport 2.0.0 B2, (fresh install).

1. All tickets are blank. Tickets can be created and I can see the tickets... but when I click on them to view... the ticket is blank.... no text between the "New Reply" buttons.

and

2. I get this error when replying to the ticket.

Quote:

Database error in vBulletin 3.5.4:

Invalid SQL:

SELECT post.postid, IF(post.userid = 0, post.username, user.username) AS username,
post.pagetext, post.allowsmilie, post.userid, post.dateline
FROM vbs_ticket_post AS post
LEFT JOIN user AS user ON(user.userid = post.userid)
WHERE post.visible = 1

AND post.threadid =
ORDER BY dateline DESC, postid DESC
LIMIT 16;

MySQL Error : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'ORDER BY dateline DESC, postid DESC
LIMIT 16' at line 8

Any help is appreciated...

jugo	07-10-2006 03:37 PM

Quote:

Originally Posted by PcGamer

Same error here as well...

vBulletin Version 3.5.4

UPDATE: i did a fresh install of the whole forums and it seemed to work. I am slowly reinstalling the hacks I had on the site and as soon as I figure out which one screws up the support system, I will post it here.

Derekclarke

07-19-2006 10:07 PM

can you tell me how i can change the vbsupport title to a more suitable one.

i have had people tell me they thought this took them direct to vb for support and now our own support issue area.

Thanks

Murty

07-19-2006 11:36 PM

Quote:

Originally Posted by Derekclarke

Search phrases for 'vbsupport_title' and tick 'Phrase Variable Name Only'.
ensure the one you are about to edit is under the title 'GLOBAL Phrases Containing 'vbsupport_title''. The edit the text to what you want.

Synergy

07-29-2006 07:13 AM

Quote:

Originally Posted by Derekclarke

I had an error while updating the templates on VB 3.6 Beta 4

Template Edits:

A) Template 'navbar':

Code:

<!-- vbSupport start -->

                        <if condition="$vboptions['vbsupport_enabled']"><td class="vbmenu_control"><a href="vbsupport.php$session[sessionurl_q">$vbphrase[vbsupport_title]</a></td></if>

<!-- vbSupport end -->

[sessionurl_q"> was wrong had to change to [sessionurl]">

Code:

<!-- vbSupport start -->

                        <if condition="$vboptions['vbsupport_enabled']"><td class="vbmenu_control"><a href="vbsupport.php$session[sessionurl]">$vbphrase[vbsupport_title]</a></td></if>

<!-- vbSupport end -->

Now works Perfect for me so far.

Derek

Thanks friend

PcGamer

07-29-2006 12:23 PM

Quote:

Originally Posted by jugo

Thanks... I'm still stuck and not in a position to re-install forums. Hope you can help.

Code Monkey

08-12-2006 02:18 PM

Is this still in developement?

Cajun

08-13-2006 11:19 PM

I upgraded my forums to 3.6 now my support system is not working. I also can not add admin to the system. When I look at Manage Categories and try to edit a categorie I see this message at the top of the screen:

Warning: Invalid argument supplied for foreach() in /dcmain/vbsupport.php on line 40
Notify Admin by Email on New Ticket

Warning: Invalid argument supplied for foreach() in /dcmain/vbsupport.php on line

Antivirus

08-14-2006 01:52 PM

From the author's website...

Quote:

PC's are crazy as hell sometime, it's shutting off and restarting whenever it wants now all of a sudden. I've tried changing power supplies, checking the fans, etc, etc.. but it only runs for about 30 minutes at a time these days. SO expect a little more delays unfortunately due to the circumstances. I apologize for any inconvenience this may have caused!

Hopefully he's back with an update soon.

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X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.01748 seconds Memory Usage 1,745KB Queries Executed 10 (?)
More Information
Template Usage: (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (2)bbcode_code_printable (6)bbcode_quote_printable (1)footer (1)gobutton (1)header (1)headinclude (6)option (1)pagenav (1)pagenav_curpage (4)pagenav_pagelink (2)pagenav_pagelinkrel (1)post_thanks_navbar_search (1)printthread (10)printthreadbit (1)spacer_close (1)spacer_open Phrase Groups Available: global postbit showthread	Included Files: ./printthread.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/class_bbcode_alt.php ./includes/class_bbcode.php ./includes/functions_bigthree.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete printthread_start pagenav_page pagenav_complete bbcode_fetch_tags bbcode_create bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete printthread_post printthread_complete
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