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-   vBulletin 3.7 Add-ons (https://vborg.vbsupport.ru/forumdisplay.php?f=228)
-   -   Mini Mods - Inactive Users Email Reminders For 3.7.x (https://vborg.vbsupport.ru/showthread.php?t=188383)

Gene Steinberg 08-24-2008 10:54 PM

Quote:

Originally Posted by C Braithwaite (Post 1606129)
have you tried maiqueue with table locking?

if you want to avoid sending emails out agian you need to run a query:
go to unixtimestamp.com and get the current time.
go into phpMyAdmin(if you cant do it from within vbulletin)
run query "UPDATE user SET reminder_emaildate = 'unix-timestamp-goes-here'" before you enable the product.

Table locking is enabled. All settings are enabled.

It's too late about the emails going out again. They did. Problem is that they go out over and over and over again, even if the intervals are correct. I've complained about this before.

This is not coming along too well, now is it. :(

Peace,
Gene

Gene Steinberg 08-24-2008 11:01 PM

I just got some more irate messages from our members. This has become a nightmare, and I've disabled your product on two of our forums. I will leave it going on a third, less-trafficked forum for the time being for testing, but won't deploy it again until this works reliably.

Now some of our members think we're just evil spammers. :(

Peace,
Gene

C Braithwaite 08-24-2008 11:03 PM

i really dont understand why you are having a problem - i cant re-create the problem. and i am trying. on my board(s) they stop exactly when they are supposed to..

Gene Steinberg 08-24-2008 11:15 PM

Quote:

Originally Posted by C Braithwaite (Post 1606143)
i really dont understand why you are having a problem - i cant re-create the problem. and i am trying. on my board(s) they stop exactly when they are supposed to..

If you want to help us with the third forum, at http://forum.rockoids.com, fine and dandy. Send me a PM and I'll give you administrator access and whatever you need to test it and see what's up.

Fair enough?

Meantime, I've had to make abject apologies to our members, and I hope that'll be that. :)

Peace,
Gene

C Braithwaite 08-24-2008 11:25 PM

Quote:

Originally Posted by genesteinberg (Post 1606151)
If you want to help us with the third forum, at http://forum.rockoids.com, fine and dandy. Send me a PM and I'll give you administrator access and whatever you need to test it and see what's up.

Fair enough?

Meantime, I've had to make abject apologies to our members, and I hope that'll be that. :)

Peace,
Gene

What im going to do first is a little bit more testing. I've just installed this onto a more active board that i can access every area of to do my testing..

i will get back to you however if i think it may help.


blame it all on me.. ? you probably have! lol

Gene Steinberg 08-24-2008 11:31 PM

Well, we shared the blame. :)

Peace,
Gene

RedTrinity 08-25-2008 05:59 AM

Quote:

Originally Posted by C Braithwaite (Post 1606143)
i really dont understand why you are having a problem - i cant re-create the problem. and i am trying. on my board(s) they stop exactly when they are supposed to..

Just FYI, I reported the same issue a few pages back:

Quote:

Quote:

Originally Posted by C Braithwaite (Post 1605119)
Have you tried "use mail queue? - yes, with locking"? or could you maybe disable the mailqueue and let me know if it still sends 2 emails?

Yep I tried locking the mail queue, but 2 emails are still being sent out :)

Quote:

Originally Posted by C Braithwaite (Post 1605119)
It should send in HTML...

How about formatting of anchor tags - ie:

<a href="http://www.test.com.au">Click here to visit our site</a>

Into:

Click here to visit our site

If that makes sense? This is not working at the moment, but would love to see it implemented as it makes emails a LOT cleaner!
Mail queue locking/disabling did not work for me either, its still sending multiple copies out. So its not an isolated issue happening.

Also it would be great if you were to consider my suggestion regarding anchor html formatting.

Cheers ;)

C Braithwaite 08-25-2008 07:21 AM

Quote:

Originally Posted by GamerGirl27 (Post 1606294)
Just FYI, I reported the same issue a few pages back:



Mail queue locking/disabling did not work for me either, its still sending multiple copies out. So its not an isolated issue happening.

Also it would be great if you were to consider my suggestion regarding anchor html formatting.

Cheers ;)

hiya, yes i know you brought it to my attention. i am working on it.

realmr 08-25-2008 08:14 AM

does this add-on has an option to delete the un-confirmed users after x no. of days ?

tekguru 08-25-2008 08:32 AM

Well I left the Mod running overnight amd have had a number of complainst about duplicated messages, two users insisting I delete their accounts.

The log showed as attached, not sure if it helps at all...

C Braithwaite 08-25-2008 08:32 AM

Quote:

Originally Posted by realmr (Post 1606348)
does this add-on has an option to delete the un-confirmed users after x no. of days ?

you can have them moved to a usergroup of your choice..but not delete them.

C Braithwaite 08-25-2008 08:42 AM

Quote:

Originally Posted by tekguru (Post 1606364)
Well I left the Mod running overnight amd have had a number of complainst about duplicated messages, two users insisting I delete their accounts.

The log showed as attached, not sure if it helps at all...

thanks. you should maybe delete that email as it contains email addresses.

what i need to find out is if the emails were sent out at the same time. do you have access to phpMyAdmin?

if so, could you open up the "remindermail_log" table and do a search on

"userid" and "dateline"

then post them here for me would you?

djbaxter 08-25-2008 10:17 AM

Quote:

Originally Posted by C Braithwaite (Post 1606051)
with sendmail you can specify -f to force a from address. im not saying its not server configuration, however in a lot of cases it can be fixed with -f

You have a valid point, and this is the very reason why for the next version the modification will handle ALL emails sent out. I realised this was the only way when one member mentioned he uninstalled ezbounce.

from what i understand, with ezbounce you have to manually click a link in each bounced email to modify the user? that's just a manual process with a shortcut in my eyes. my vision was pure automation, and on request i might add.

he would just get a giant email instead - i am working on ways to organise the data better.

An email is easier to delete.

The other thing is that automation of a system like EZ Bounce is also a bad idea. Many of the bouncebacks are not from invalid email addresses but from "mailbox full", "mailbox temporarily unavailable", and such. Those members shouldn't be bounced and for that reason I prefer to inspect the bouncebacks individually. This takes a while the first time or two after it's installed but basically after the first sweep through the member database it's only typically a few a week.

tekguru 08-25-2008 11:04 AM

Quote:

Originally Posted by C Braithwaite (Post 1606373)
thanks. you should maybe delete that email as it contains email addresses.

what i need to find out is if the emails were sent out at the same time. do you have access to phpMyAdmin?

if so, could you open up the "remindermail_log" table and do a search on

"userid" and "dateline"

then post them here for me would you?

Not a problem now deleted.

Also the search resulted in what you can see attached, hope this helps. Mod now disabled until this can be fixed.

I must admity I also second the EZ Bounce system for monitoring bounce backs unless it can be made intelligent of course.

C Braithwaite 08-25-2008 11:19 AM

Quote:

Originally Posted by tekguru (Post 1606461)
Not a problem now deleted.

Also the search resulted in what you can see attached, hope this helps. Mod now disabled until this can be fixed.

I must admity I also second the EZ Bounce system for monitoring bounce backs unless it can be made intelligent of course.

i'm sure this will help. thanks

I thought you said you would love an automation system as you found clicking on the links "a nightmare"?

jlew24asu 08-25-2008 11:22 AM

so is this mod good to go now? :)

C Braithwaite 08-25-2008 11:40 AM

Quote:

Originally Posted by jlew24asu (Post 1606470)
so is this mod good to go now? :)

some people are having issues with sending multiple emails. I'm trying to figure out why.

tekguru 08-25-2008 02:33 PM

Quote:

Originally Posted by C Braithwaite (Post 1606468)
i'm sure this will help. thanks

I thought you said you would love an automation system as you found clicking on the links "a nightmare"?

Grin I did didn't ! ? :)

C Braithwaite 08-25-2008 02:44 PM

Quote:

Originally Posted by tekguru (Post 1606578)
Grin I did didn't ! ? :)

don't worry though - i will come up with a solution for all.

tekguru 08-25-2008 04:57 PM

Good luck :)

Gene Steinberg 08-25-2008 09:53 PM

Quote:

Originally Posted by tekguru (Post 1606694)
Good luck :)

Based on your latest version as of this writing, 1.2.8, the test email displays as follows:

Quote:

Hello, Test User! We\'ve noticed that you\'ve not been active on Attack of the Rockoids Forums for quite some time now, and we miss you! Could we not tempt you back? If you don\'t remember your password, you can request it here: http://forum.rockoids.com/login.php?do=lostpw We hope to see you soon. Kindest Regards Gene Steinberg Attack of the Rockoids Forums http://forum.rockoids.com
Something is not yet fixed. :(

And it's still missing paragraph breaks.

Peace,
Gene

Seb@ 08-25-2008 09:53 PM

every day new update of this

LOL

Gene Steinberg 08-25-2008 09:58 PM

OK, I got it to take the paragraph breaks, but the back slashes are still there. :(

Also, it still refuses to accept the setting for my bounce usergroup, and picks a different usergroup, seemingly at random. :(

Peace,
Gene

nesta2006 08-25-2008 11:11 PM

i think again you should update that!
remindermail.php this file now write on page!
empty!

mikelbeck 08-25-2008 11:36 PM

Well... this is mostly working.

It's sending out e-mails to inactive users.
It's showing that it's received bounced messages back from a few users.
But the users that were bounced weren't moved to the group that I specified.

Before you ask, yes, I have "Enable usergroup change" set to Yes and have specified "Users Awaiting Email Confirmation" as the "Move Bounced Usergroup". But the users who are shown as bounced are still in the "Registered Users" group.

tekguru 08-26-2008 05:00 AM

I'm also getting reports that users are receiving emails even though they have turned to off the option to receive emails from Admins.

C Braithwaite 08-26-2008 06:18 AM

Quote:

Originally Posted by Seb@ (Post 1606870)
every day new update of this


LOL

lots to fix

Quote:

Originally Posted by genesteinberg (Post 1606872)
OK, I got it to take the paragraph breaks, but the back slashes are still there. :(

Also, it still refuses to accept the setting for my bounce usergroup, and picks a different usergroup, seemingly at random. :(

Peace,
Gene

what versions of vbulletin are you using? i forgot to update the test email code. the rest is fine.

Quote:

Originally Posted by nesta2006 (Post 1606928)
i think again you should update that!
remindermail.php this file now write on page!
empty!

did you update the xml file also?
Quote:

Originally Posted by mikelbeck (Post 1606947)
Well... this is mostly working.

It's sending out e-mails to inactive users.
It's showing that it's received bounced messages back from a few users.
But the users that were bounced weren't moved to the group that I specified.

Before you ask, yes, I have "Enable usergroup change" set to Yes and have specified "Users Awaiting Email Confirmation" as the "Move Bounced Usergroup". But the users who are shown as bounced are still in the "Registered Users" group.

Quote:

Originally Posted by tekguru (Post 1607082)
I'm also getting reports that users are receiving emails even though they have turned to off the option to receive emails from Admins.

ii will look into this.

C Braithwaite 08-26-2008 06:28 AM

Quote:

Originally Posted by tekguru (Post 1607082)
I'm also getting reports that users are receiving emails even though they have turned to off the option to receive emails from Admins.

looking over my code, that should be impossible - EVERY single query that finds inactive users has "options & 16" in which means only users with option to recieve admin emails. are you sure the user isn't just being dumb - have you checkede their status in the admincp?

tekguru 08-26-2008 06:32 AM

Yep I'm afraid it is right, I checked the settings on the users concerned.

Also BIG problems after installing the new update. See attached, I've had to disable the Mod again as if activated it takes the site offline :(

C Braithwaite 08-26-2008 06:57 AM

Quote:

Originally Posted by tekguru (Post 1607111)
Yep I'm afraid it is right, I checked the settings on the users concerned.

Also BIG problems after installing the new update. See attached, I've had to disable the Mod again as if activated it takes the site offline :(

Sorry i just found an error in the install code. im updating the zip straight away

C Braithwaite 08-26-2008 07:02 AM

Quote:

Originally Posted by C Braithwaite (Post 1607129)
Sorry i just found an error in the install code. im updating the zip straight away

uploaded fix. i forgot to prefix tables.

tekguru 08-26-2008 07:38 AM

Okay that seems to have resolved that issue (cheers for that).

0.70 / 0.45) even though the Mod reports that 0 people are to be contacted. Number of users set to be processed per cycle is set to 3.

On disabling the Mod the server load has once more dropped to normal levels.

C Braithwaite 08-26-2008 07:42 AM

Quote:

Originally Posted by tekguru (Post 1607158)
Okay that seems to have resolved that issue (cheers for that).

0.70 / 0.45) even though the Mod reports that 0 people are to be contacted. Number of users set to be processed per cycle is set to 3.

On disabling the Mod the server load has once more dropped to normal levels.

did you miss out half a post there?

tekguru 08-26-2008 08:18 AM

vB ate it (honest), yep I was saying (or trying to) that server loads had increased to 3.03 / 1.80 once the mod was activated but drops back to the usual 0.70 / 0.45 figure if disabled.

C Braithwaite 08-26-2008 08:23 AM

Quote:

Originally Posted by tekguru (Post 1607198)
vB ate it (honest), yep I was saying (or trying to) that server loads had increased to 3.03 / 1.80 once the mod was activated but drops back to the usual 0.70 / 0.45 figure if disabled.

i imagine that it will increase the load especially to begin with - think about all the checking and emailing going out?

tekguru 08-26-2008 09:21 AM

Yes, but......

1) The prior incarnations load was not as high

2) I reports there are no emails to send out?

jellybaby 08-26-2008 01:20 PM

What should the top line on the stats say, mine is blank above Emails sent!

Thanks

i156 08-27-2008 01:45 AM

When I installed it seemed to work but then I noticed I got a lot of emails to a few of my own accounts and now a lot of people have complained about getting so many emails.

My settings were:
3 users per cycle
31 days inactive
2 max mails (it seems this didn't actually apply?)
7 days between subsequent emails
inactivity based on last post no
only on registered users
reports on for 31 days

I've turned it off for now for fear of pissing off more of my members but I'd really like to get this working as I think its a great feature.

C Braithwaite 08-27-2008 05:03 AM

Quote:

Originally Posted by i156 (Post 1607837)
When I installed it seemed to work but then I noticed I got a lot of emails to a few of my own accounts and now a lot of people have complained about getting so many emails.

My settings were:
3 users per cycle
31 days inactive
2 max mails (it seems this didn't actually apply?)
7 days between subsequent emails
inactivity based on last post no
only on registered users
reports on for 31 days

I've turned it off for now for fear of pissing off more of my members but I'd really like to get this working as I think its a great feature.

Do the "Sent Emails" show that multiple emails have gone out?
Also - do you have a large board (how many members?) and if so have you enabled locking on your mailqueue system?

RedTrinity 08-27-2008 09:18 AM

Quote:

Originally Posted by C Braithwaite (Post 1607918)
Also - do you have a large board (how many members?) and if so have you enabled locking on your mailqueue system?

I didn't mentioned it earlier but with the multiple emails issue, last time I tested this plugin, I was only emailing reminders out to a total of 2 members (test accounts with my own email addresses) even though our board has just over 1,000 members total.

I don't know whether the "large forum" issue (if you would classify ours as one with that many members - I don't know what number is considered large) affects the plugin in general, or only if its a large number of those members being emailed, but thought it worth a mention in case this info is helpful.


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