Hi King Kovifor,

It seems when you're using that hack, and go for a create a ticket in HelpCenter, it gives the title of whatever you did last with that hack. At least that is what has been reported.

Any way to attach an image in a ticket, just in case a member wants to post an image of a problem?

fxlr8, the attachment feature will be included into the paid' version.

Jase2 have you some tips for my problem or i will wait next realese?

regards

macc

Macc, I am currently working on a solution now.

Once I have one, I will add an updated version to this thread, but please try and be patient.

Thanks, Paul.

Thanks ...no problem ... will wait!

regards

macc

SuperDave and Macc, I have added an updated version for you to try and see whether this fixes your error.

I have no idea at the moment why this error is being caused and I have taken a total stab in the dark in the hope that it will sort it out.

Anyway, I ask that everyone else downloads the original helpcenter file and not the files meant for SuperDave and Macc.

Let me know how you guys get on please so I can update the original helpcenter release.

Thanks, Paul.

hello!

just upload new files and product file but now get database error when should submit new ticket! in title box is ok ... no text and no bold codes!

reg
maccc

and thanks for your works

edit: no possibility to delete ticket!

Macc I have just received your PM and logged into your website with the details given and was able to see the Delete Link from the Drop down menu Ticket Options.

With regards to the above error, I will sort it out now, it seems I have used invalida SQL syntax for changing one of the DB structures.

Thanks, Paul.

Macc, Sorry about that, I have updated the download and would appreciate it if you could please re-download it and install it.

To make sure it works, please uninstall any previous versions and do a clean install.

Thanks, Paul.

Hello!

i reinstall and update with zip file for mac and dave and get this database error


on the top error page is shoud i use another zip file ?

regards

macc

I suggest you overwrite all files again because the actual files themselves havent had any SQL changed, just a field title.

Thanks, Paul.

I get the exact same error when I did a clean install as well.


I just overwrote the old files myself and I still got this error.



"Warning: Division by zero in [path]/includes/functions.php on line 2212"


Database error in vBulletin 3.7.0 Release Candidate 3:

Invalid SQL:
SELECT * FROM helpcenter_ticket WHERE ownerid='1' ORDER BY datelastupdate DESC LIMIT 0,;

MySQL Error : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1
Error Number : 1064
Date : Sunday, April 20th 2008 @ 02:05:13 PM
Script : http://www.thelovelogic.com/forum/helpcenter.php
MySQL Version : 5.0.45-log


Thank you for all your hard work...



-Dave

i do that - overwrote files again and get same error !

used dave and mac zip file!

imported product again ..and error comes up (same error like before)

reg

macc

Sorry about this guys, it was a mistake on my part.

Please try again.

Thanks, Paul.

Uraaaaaaaaa works perfect !!!!!!

Thanks Thanks


regards

macc

edit: no errors ..have submited tickets ..works perfect!
thanks again
macc

Thanks Macc, so I can assume that you no longer get the <b></b> tags around your title?

Thanks, Paul.

Yes ... title box is clean ...no text and no codes!

works great- thanks for help

regards

macc

PaulSonny and Jase2,

Mine works perfectly as well. You guys, THANK YOU SOOO MUCH for all your hard work. My forum, like so many out there, certainly needs this particular mod and I want to personally thank you both for your dedication in make this work Macc and I.

You guys have been nominated!

Sincerely,

Dave

Thanks ever so much to both you guys for actually co-operating with us and allowing us to test this product for bugs and other issues.

I'm just glad you managed to both get this sorted and i'm sure Jason will agree with me, thank you for your kind words.

Thanks, Paul.

Thank you very much, Dave. It's the comments like that, that put a smile on my face! :)

Update

Just to let everyone know, I have just released Beta 4. We have predicted this to be the final Beta, although it is not set in stone.

Thanks, Paul.

Wow! I've been following this thread - getting a little excited ((blush))
Great work YAWL - I'm looking forward to installing this ;)

Jacquii.

Do you guys mind if I edit this modification a bit on my board? I shall keep it to myself and not distribute it.

I certainly appreciate your hard work. I just had a quick question.

On the notification options, Where are those set? ( Meaning Who to notify ) If it isn't available yet, just say the word. I don't mean to be a bother.

Thanks in advance!

-Dave

You are free to modify the code. However, we cannot support modified code. Once HelpCenter lite goes 'stable', we will open a hacks/mods forum -- where members can post their modfications for HelpCenter. :)

That is for the admin. The paid version will have a notification system for users; similar to vBulletin's.

Hello!

just one questions .. should i update helcenter hack or not, because it shows me that is update possible?

just overwrite files or unistall first if i need or can update?(mean conflict with another hack before)
regards and thanks again

macc

Jason/Paul, when the final release is planned?

At this moment in time, we do not know. We will however make an announcement at paulsonny.com when we predict to release a 'stable', gold release.

I'm afraid this isn't much help too me. What are the steps to reproduce this error?

Just one question more .. why is message box for guest users so small? can we make this message box biger ? that is relplay message box - guest user

will attach picture

reg

macc

When viewing the ticket reply window in IE I notice that the reply window is not fully open. In firefox it is fine.

http://i85.photobucket.com/albums/k46/FXLR8/Hcreply.jpg



Edit:::: didnt even see that someone just posted the same question..hehe

Hi Macc,

It definitely isn't that small on our dev board. Do you have ads down FORUMHOME? Is your forums width shortened in anyway?

no adds in forumhome ...and can just say that in firefox is ok (just what fxlr8 wrote before...)mean message box.. but in IE is so small!

edit: have IE 7 and windows vista SP1

regards

macc

Please provide me a link to your HelpCenter installation.

Hey Guys..

I created a test ticket and I was never notified that there was a ticket.

I set the admin to email and PM. Am I doing something wrong? I just want to make sure it's not on my end. I so love this mod!

Thanks Guys!

-Dave

you can visit link www.belaplay.com/vb/libar


and like guest you can replay and see ...

installation link? what you mean with that? you can come and use admin account ... you know password and username!

reg

macc

I'm pretty sure Paul fixed that. He may have not, however. I'll have a word with him.