Maybe there has to be something in the PHP to cache the error messages properly for some vB setups. Maybe KirbyDE can help here, I will try to PM him about it.

As of right now it does not allow the support admins to be notified of new tickets. But its on the list of stuff to do at the moment. I want to add the following options to it before it goes to version 1.0

1) Option to be notified via PM/Email (probably check boxes)
a) For all new tickets.
b) For replies to only tickets that you are assigned to.
c) For all replies no matter who is assigned (not sure this is necessary though).
These options will apply to not only the support admins, but even for the users if they want to receive a PM/Email upon a reply to their ticket too.

2) Ability for admins to search for tickets. i.e. Search for all new tickets since your last visit, or search all tickets / replies in a category for usernames or userids and more.

3) More navbar options like listing new tickets, or tickets with replies since your last visit.

And anything else I can think of along the way. The dev on these features will be done over time, as I'm really busy as of late with my webpage http://www.cmgsccc.com and moving to our new house this coming week as well.

-CMX

I have this after upgrading (I did rebuild bitfields, what is happening???)

Make sure you've re-uploaded all the files in the "upload" folder.

Sorted it.

Now I can't admin cats...I set all Administrator Usergroup permissions to "Yes" but vB unset these (see attached).

I had to run
For my before my settings would save.

Funny thing. That fixed it, but I did rebuild bitfields before I tried that...

Is there any way to put in <upgradecode> instead of <installcode> into product xmls? That would solve problems for upgrader's if I could include code in there to do for "updating"?

-CMX

Great mod... :D Anyway to create a block or something to display when new tickets are present or submitted?

Thanks

Yeah, thats one of the things I will be adding before version 1.0. Some more nav buttons to find all new tickets since your last visit and replied tickets since your last visit. As well as the upcoming search for tickets to search by category, time posted, time replied to, words in the title and/or posts as well.

Thanx to the others for helping some users with problems. If I could figure out how to make upgrade code it would go smoother for the upgraders. I have it to rebuild the bitfields when you install it. But I'm not sure if the install code is run when you upgrade. If it is, I wonder if there is an MySQL error and that halts the rest of the install code from running and doesnt rebuild the bitfields?

-CMX