Pm sent thanks for the fast reply.

I have my server IP address in, but which port do I use? I know what the Queryport is but password must be query port password

TS3 ServerID, Im not sure what we are suppose to put here

As TS3 QueryPort use: 10011, as connect port (obsolete, gets pulled by the script: 9987)
If that doesn't work, ask your hoster/provider for the correct ports

I actually own the physical servers and the license so theres no hoster involved.

Ive done all that but doesnt work, im guessing TS3 Server ID is wrong maybe

Did you set the correct query Permisions?
Otherways send me your server credentials per pm for further assistance

Is it possible to add the list in a widget?

Our host wont allow us to edit the whitelist and our server is showing offline, is there any way round this?

Not that I know of.

Maybe it's enough to give the necessary query permissions to the guest account like described here?

Otherwise, consult the official Teamspeak Support forum or change your host.

Note: This is beyond the scope of my mod and a ts3-related problem.

Is there any logging we can view to see why this mod shows offline? Really would like to get it working as its the best one weve seen

Well, you can hover over the last positive signal entry, if there was any socket response or a negative answer from the ts3 server, you can see it there.
But still, it's not a problem of the mod, it's simply a problem where no socket connection to the ts server could be established.