Originally Posted by BadgerDog (Post 2160359)

Anyone know how to get support for the Pro version of this product, which we purchased? ;)

Tried their web site and as a customer, can't figure how to get anything posted there ..

Essentially the biggest problem is that even with pro version (new one), pop ups still spill over right edge ... :confused:

Plus, besides the Google pop-up covered above, we have some cosmetic issues to report ..

Thanks... :)

Regards,
Doug

Originally Posted by BadgerDog (Post 2160543)

Ok, had to DISABLE the Paid PRO version .... :(

We use a standard welcome thread on our site and have so for years. It's now reached 373 pages and something is happening with it that has never happened before, at least until we installed the PRO version of this mod ... ;)

As an Admin, when I select this thread to read, my screen clears and I get a white screen of nothingness, with the word DONE on the execution line.

Upon checking further, it also doesn't work for anyone who is a moderator. In other words, it doesn't seem to be able to be read by any usergroup 5,6,7 and all they see is that blank white screen. The thread is perfectly readable by any other usergroup, including unregistered guests.

If I simply turn this PRO version of this mod OFF, everything is fine and all usergroups can read the thread. If I turn it back ON, the once again, usergroup 5,6,7 only see a blank white screen, when trying to read the thread. It's repeatable and consistent, so obviously the mod has a problem with long threads? (a guess), but I have no idea why it would impact just usergroups 5,6,7 ... bizarre ... :confused:

Regards,
Doug

Edit: Found the pattern. Any usergroup checked off in the PRO version as being able to use the mod, is unable to view long threads. If you uncheck their ability to use the mod, the thread is viewable again. I suspect it might be a memory problem for their mod with long threads, but I'm no programmer, just a customer.

Originally Posted by Doublecrosser (Post 2161050)

I notice "Credits" show up in the hover, however my vbshop & vbcredits isn't named credits, im using a different currency. How do I change it so my actual currency shows up and not Credits?

Originally Posted by Doublecrosser (Post 2161085)

How would I go about doing that? Sorry I'm newb.

Originally Posted by Doublecrosser (Post 2161098)

Actually I got it changed, but my variable is actually dbtech_vbshop_points that I want displayed, how would I change the variable itself so it's dbtech_vbshop_points and not dbtech_ph_credits that is displayed?