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vb.org Archive (https://vborg.vbsupport.ru/index.php)
-   Modification Graveyard (https://vborg.vbsupport.ru/forumdisplay.php?f=224)
-   -   Major Additions - microSUPPORT (F.A.Q & Ticketing Live Support) (https://vborg.vbsupport.ru/showthread.php?t=254336)

micheal332001 12-04-2010 06:55 PM
Have updated the file microsupport_com_463a_part1.zip
This has the fix for the style problems.

Just import the new product.xml file with overright set to yes
and all should be fine with your styles now.

cloferba 12-05-2010 01:05 AM
CONGRATULATIONS for this!!

Mike Bucy 12-05-2010 05:06 AM
Great Mod!!!!

I only seem to have 1 issue. The added live support image to top of support page will not change when I get online. I can login with a different user at another computer and it stays at Off Line.

Thanks and keep up the good work!

micheal332001 12-05-2010 07:41 AM
Quote:
Originally Posted by Mike Bucy (Post 2129486)
Great Mod!!!!

I only seem to have 1 issue. The added live support image to top of support page will not change when I get online. I can login with a different user at another computer and it stays at Off Line.

Also, is there a way to remove the F.A.Q. system?



Thanks and keep up the good work!
If you would like me to have alook i will do m8 just send me a PM and i will take alook for you.

Teascu Dorin 12-05-2010 07:56 AM
Now is working on other styles too. From what I see you removed the header icon with Offline/Online.

Another issue, may be only for me, is that Live Support menu is working but the Technicians drop-down Live Support for pop-up window is loading as an empty page (Tested on Mozilla Firefox and Opera browsers).

micheal332001 12-05-2010 08:12 AM
Quote:
Originally Posted by dorin2oo7 (Post 2129518)
Now is working on other styles too. From what I see you removed the header icon with Offline/Online.

Another issue, may be only for me, is that Live Support menu is working but the Technicians drop-down Live Support for pop-up window is loading as an empty page (Tested on Mozilla Firefox and Opera browsers).
I will look into this when i get back from work as i have togo away for a few days.

Bombera 12-05-2010 05:46 PM
Thanks for update but if I want customize Live Support Image Size,Live Support Login Message or change Support image nothing change I don't now why, but still all is in default.Does anyone have the same problem?Maybe problem is my version vbulletin I have 4.0.8

micheal332001 12-07-2010 10:08 AM
Quote:
Originally Posted by cloferba (Post 2129441)
CONGRATULATIONS for this!!
Thankyou very much

Quote:
Originally Posted by Bombera (Post 2129697)
Thanks for update but if I want customize Live Support Image Size,Live Support Login Message or change Support image nothing change I don't now why, but still all is in default.Does anyone have the same problem?Maybe problem is my version vbulletin I have 4.0.8
If you can give me a PM with your forums admincp login and i will take alook for you when i get back home.

Mike Bucy 12-07-2010 05:05 PM
Same here. Using 4.0.8 PL2. Image does not change. Stays in off line image.

micheal332001 12-08-2010 10:57 AM
Quote:
Originally Posted by Mike Bucy (Post 2130514)
Same here. Using 4.0.8 PL2. Image does not change. Stays in off line image.
Once logged into the live support system have you clicked the button at the top saying "Chat Adviser Login"

Within the live support system the on/off line images will only updates every 5 seconds
If you have the live support within the header that updates every 15 seconds.

If you would like me to have alook please PM me and i will take alook, will need admincp login details within the PM.


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