I have a couple. But, the majority of my members are great. The problem sometimes for me is I can do 99 things right but will only be remember by the 1 thing I do wrong with the whinners. And these are the same people that post every day but complain about the site. :lol:

Same here with noncontributing members, even mods and they resist & whine about everything. My policy states 'members and moderators DO NOT set site policy' PERIOD and it's not open to forum discussion. I see anything that resembles it, and it gets deleted. I've lost 8 mods on one site over this that I couldn't afford to lose.

you have to be a psychologist if you run a forum. Easy/Pleasy!

The most inspiring words I have read in a long time!

Even though the users on my forum are mostly over 20 years old, there still are such cry babies, which are annoying.
Since we can't tell them to go get a life and come with arguments, I simply ask them to think about what they're crying about, before doing it again.

No, it doesn't usually work, so that's why i PM them and tell them they need testosterone and a big pair of O O :D

My forum is pretty relaxed. The calmest, happiest, friendliest forum I've ever joined. Well, I joined and then was made pseudo-admin to help work on the site. But anywho, it's just a relaxing place, and the 3 or 4 members that give us trouble know about the infraction system. They break a rule that's worthy of an infraction, they get one. Once they have a certain amount, they're banned. We don't make the decision to ban people unless they become really disruptive. Gets the responsibility off of us.

Well we too try to warn our users ahead of time about any changes. If it's a feature we're adding for the users, we might make a poll asking them if they want and/or would use it.

There are times that we add features or make changes because we want to. If they choose to complain, we tell them it's our choice in the end and we aren't changing it. If they continue then this is what I do:

I made a joinable usergroup called "Closed". (Basically a banned usergroup with the ability to view forums, not post or anything)
I made a thread and said I don't want anyone to leave, but if you wish to, join the usergroup.

Anytime someone threatens to leave the site (a.k.a. good-bye threads) or they complain too much I just post a link to that thread. They get the message.