I dont understand what you mean Kurtz, do you mean can other users reply to tickets rather just admin usergroup?

Under usergroup options you are able to define who can manage tickets, if allowed, any usergroup can manage tickets.

Thanks, Paul.

Hi,

Thank you for this mod! Its a lifesaver! Up until now ive been using a shabby 3rd party script.

One problem ive got is I cant see the text in the Navigation or Administration section. Ive attached a screenshot.

Which template will I need to edit to change this?

Many Thanks

The template is HCENTER_SHELL, I believe it is something to do with the style you are using.

Might just be a case of changing the id field of the links.

Thanks, Paul.

Thanks for the quick reply.

Im looking in the template but a bit stuck! Which part of the template refers to the css of the text colour in the navigation/Admin section

Thanks

I am just guessing here because I cant replicate the bug, but in the HCENTER_SHELL template find class="$navclass[mytickets]" and remove it and see if the link appears?

Only do it for one link and test it, then you can update the rest if it works.

Thanks, Paul.

Thank you :)

I gave that a try but it didnt work. I did however change $navclass[mytickets] to vbmenu_option and it now shows up a treat :)

Ok thanks for the reply powerful_rogue. I will update the templates now to avoid any future issues with other installations.

Edit: Updated for Next Release.

Thanks, Paul.

i mean exactly this :)

anyway Paul, is possible to improve this hack with the possibility to give at a specific user(s) which can manage the tickets?

Bosco Wong, if you read announcements and notifications, not all features are working, such as notifications.

Kurtz, I will try and work on a solution.

Thanks, Paul.

thanks mate :)