vb.org Archive - vBSupport v2.0.0 Beta 2

vb.org Archive (https://vborg.vbsupport.ru/index.php)

- vBulletin 3.5 Add-ons (https://vborg.vbsupport.ru/forumdisplay.php?f=113)

- - vBSupport v2.0.0 Beta 2 (https://vborg.vbsupport.ru/showthread.php?t=94023)

it's only the latest version 2.0.0 which is still in beta.

Damn I would love to use it but it seems that the author has vanished :(

not vanished just busy i am sure. he gives the best support so he must be really busy

Hello,

at first be patient with me, my english is not perfect but i try to to my best... lets go

i have a problem with the suport system. i still had the problem with version 1.1 and now with 2.0.0 beta 2. i hoped i get it fixed with an update and with deinstallation/new installation but the problem keeps alive...

when i use the support-system as admin i dont have problems with attachments.
when i use an user-account and i want to attach a file the system wants to know the password of some of my private and password-protected forums. i removed the password-protection just for testing and see - now it works... but i cannot let these forums open so i had do protect these forums again and the support-system wants to know the password again when i try to attach a file.

when i want to attach a file in the public area of the forum its works well.. just the support-system wants to know this password...

second failure:

when i try to delete a ticket with the "Delete Ticket" Checkbox then i get this message:
Schwerer Fehler: Registry object is not an object in /includes/class_dm.php (Zeile 177)

at the end, a last question:
why exist in the admincp "manage categories" the two options
allowed usergroups and denied usergroups?
are the not-checked allowed usergroups not automatically denied? :)

thanks for your help
Dirk

Hi,

Well I was getting the same error so I decided to investigate the problem and I've came up with a solution that works.

In the forums root directory of the file vbsupport.php and find:

PHP Code:


		
			
// delete ticket
$threadman =& datamanager_init('Ticket_Thread', $this->registry, ERRTYPE_SILENT, 'ticketpost');

And replace that with:

PHP Code:


		
			
// delete ticket
$threadman =& datamanager_init('Ticket_Thread', $vbulletin, ERRTYPE_SILENT, 'ticketpost');

Quote:

Originally Posted by Spandauer

@ Spandauer (OT):

Spandauer as in Berlin Spandau ? I used to live in the Sandstrasse / Heerstrasse :)

have installed but when i go to create a support ticket i receive this error:

You did not specify a Category for your Thread. You are required to enter a Category.

there are no categorys displays on the vbsupport page

any ideas

i also get the error when i try to delete or close a ticket.

Quote:

Fatal error: Registry object is not an object in /includes/class_dm.php on line 177

really need some help

I had an error while updating the templates on VB 3.6 Beta 4

Template Edits:

A) Template 'navbar':

Code:

<!-- vbSupport start -->

                        <if condition="$vboptions['vbsupport_enabled']"><td class="vbmenu_control"><a href="vbsupport.php$session[sessionurl_q">$vbphrase[vbsupport_title]</a></td></if>

<!-- vbSupport end -->

[sessionurl_q"> was wrong had to change to [sessionurl]">

Code:

<!-- vbSupport start -->

                        <if condition="$vboptions['vbsupport_enabled']"><td class="vbmenu_control"><a href="vbsupport.php$session[sessionurl]">$vbphrase[vbsupport_title]</a></td></if>

<!-- vbSupport end -->

Now works Perfect for me so far.

Derek

You need to use $session[sessionurl_q].

*edit* .. if you want your non-cookied users to not be logged out that is.

If you don't mind, then by all means, use $session[sessionurl]. :)

X vBulletin 3.8.12 by vBS Debug Information
Template Usage: (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (2)bbcode_code_printable (2)bbcode_php_printable (2)bbcode_quote_printable (1)footer (1)gobutton (1)header (1)headinclude (6)option (1)pagenav (1)pagenav_curpage (4)pagenav_pagelink (2)pagenav_pagelinkrel (1)post_thanks_navbar_search (1)printthread (10)printthreadbit (1)spacer_close (1)spacer_open Phrase Groups Available: global postbit showthread	Included Files: ./printthread.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/class_bbcode_alt.php ./includes/class_bbcode.php ./includes/functions_bigthree.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete printthread_start pagenav_page pagenav_complete bbcode_fetch_tags bbcode_create bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete printthread_post printthread_complete
Messages:

Phrase Groups Available:

X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.01731 seconds Memory Usage 1,751KB Queries Executed 10 (?)
More Information
Template Usage: (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (2)bbcode_code_printable (2)bbcode_php_printable (2)bbcode_quote_printable (1)footer (1)gobutton (1)header (1)headinclude (6)option (1)pagenav (1)pagenav_curpage (4)pagenav_pagelink (2)pagenav_pagelinkrel (1)post_thanks_navbar_search (1)printthread (10)printthreadbit (1)spacer_close (1)spacer_open Phrase Groups Available: global postbit showthread	Included Files: ./printthread.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/class_bbcode_alt.php ./includes/class_bbcode.php ./includes/functions_bigthree.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete printthread_start pagenav_page pagenav_complete bbcode_fetch_tags bbcode_create bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete printthread_post printthread_complete
Messages: