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-   vBulletin 3.0 Full Releases (https://vborg.vbsupport.ru/forumdisplay.php?f=33)
-   -   HelpDesk v1.63 (https://vborg.vbsupport.ru/showthread.php?t=77155)

WhSox21 04-14-2005 08:13 PM

ranger2kxlt - I'm not following exactly what you want?

boeserwolf - It gave you instructions in the install script at the end I believe for this. Either way, let me explain it.

Login to AdminCP -> Styles & Templates -> Search in Templates -> Type in navbar and click find. -> Find the navbar template and click edit. -> Then in the navbar template...

FIND:
PHP Code:

    <td class="vbmenu_control"><a href="calendar.php?$session[sessionurl]">$vbphrase[calendar]</a></td

Add Under:
PHP Code:

    <td class="vbmenu_control"><a href="helpdesk.php?$session[sessionurl]">$vbphrase[helpdesk]</a></td

By the way, someone asked me to translate it in german. They didn't tell me where it would be released but either way I think it should be an addon here for phrases. My paypal link is in the top of this thread.

NewOrder 04-14-2005 08:14 PM

thanks its workingnow, if my sites ever make some money ill send it you

ranger2kxlt 04-14-2005 08:18 PM

WhSox21 - when a person makes a new ticket, they get two boxes, one for subject the other is the WYSGY (whatever that is, LOL) box....I would like to add more boxes, like name, email, etc...and make some of them required. :-/ could that be done easily, and cane these extra boxes be edited via the adminpanel.

mfowler70 04-14-2005 08:23 PM

I agree with ranger above. I run a gaming site and alot of the folks using the helpdesk will be complaining about being kicked/banned from my servers. I'd like to have a custom box that I could specify on a per department level so I could request info up front from the to save the extra reply time. This would be an excellent addition.

Thanks a bunch for adding the PM notifications on reply. That was the only thing keeping me from using this hack full-time. Once I get this installed I will definately donate to your stomach fund. :)

boeserwolf 04-14-2005 08:29 PM

Hi


I asked you about the translation. I will download the latest Version ( 1.62) and translate this version into german.


And for release:


The URL to our support-community is: http://www.vbhacks-germany.com


We are a german hack community for all the german users, who are not able to handle with english hacks as their english is pretty bad.

For these people we translate very popular hacks with the coder?s consent into german.


We only give licensed vB members the possibility to download hacks, as we we control this the same way vbadvanced does.


But if you want, I may also post the german translation here in thread.


yours


Markus

WhSox21 04-14-2005 08:30 PM

That's not a bad idea. Something similar to vBulletin's profile fields. That would take me a little bit time to add and it would actually require file edits (and no one wants thoughs). :(

WhSox21 04-14-2005 08:31 PM

boeserwolf - Just send me the files and I'll attach it to this thread also. Many may not be aware of the forums over there. Either way, as long as vBulletin permits this you may release it there with copyrights staying in my name like I mentioned before! :)

boeserwolf 04-14-2005 08:40 PM

Hi

We discussed about permissions to post. scott molinari, the Leader of vbulletin-germany said, that we should discuss this with the coders, because it is their creation!

One question to the hack itself. I tried to translate a phrase, but as in german it sounds awful, I wanted to ask what do you mean with:

claim ownership
unclaim ownership
no tickets you have claimed ownership for

I do not really know how to express this in german, so it would help me a lot if you would explain to me, what does this mean??

yours

Markus

WhSox21 04-14-2005 08:44 PM

Ownership means to take control of basically... So claim ownership would mean... Take Control Of...

Not sure if that helps. I'm sure someone else here could help you a little bit more than that?

Marco van Herwaarden 04-14-2005 08:47 PM

Beanspruchen Eigentumsrecht


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