Please see this post:

Fillip

Oh, ok thx. I thought that was a response to a different post.

I have a problem with the shoutbox in as much as i get what you see in the attached photo.
I have uninstalled and re-installed it a number of times and no difference.
Doesn't matter what i type in the box, Nothing happens.

I made a chatroom named Admins but that doesn't show in the tabs.

I have check all permissions and they are OK

I am running vBulletin version 3.8.2.

It does the same in Firefox and IE

FF Error console... says Error: vBShout_Obj is not defined
Source File: http://www.wi11ie.com/forum/index.php
Line: 895

Please try disabling all other mods as you appear to have a conflict that's preventing the JS files from loading.

Could you please also try updating to the latest version of vB3?

Fillip

Hi Fillip.
It was working ok under VB 3.7.3 until i added myself to the config file as undeletableuser and Super admin.
I haven't been able to get it to work since.

I will try shutting down all the mods i have. Didn't make any difference. Still doesn't work.

I only upgraded to see if it would work under 3.8.2.

3.8.2 is the latest i am able to update to with my license.
I also have a site running Xenforo so i don't want to renew my VB license.

A friend of mine has it working fine on VB 3.7.3

Reverted the config.php file back to the way it was. Still not working.

I love the chatbox. If there was an easy and well defined way to put it on my forum home vbadvanced page, I would gladly purchase the pro version.

Have you checked usergroup permissions and/or the deployment settings?

To put vBShout in a custom location, do the following:


Step 1: AdminCP -> DBTech - vBShout-> Instance Management -> [Edit].

Step 2: Change the Auto-Display Shoutbox setting to Disabled.

Step 3: Write down the the Varname setting. For the default shoutbox, it's instance1. The rest of this guide will assume you replace instance1 with the actual Varname if it is different.

Step 4: Enter the Style Manager and add either {vb:raw show.vbshout_instance1} (vB4) or {$show[vbshout_instance1]} (vB3) to the templates you wish the shoutbox to appear in.


Follow these steps as described and you will have total control over the position of the Shoutbox.
Please note that some locations may not work as intended on vBulletin 3.8, and also note that it is not designed to go in the Forum Blocks side-bar (vBulletin 4).


Fillip

- vBShout v5.4.4:
Feature: "Close" link for dropdowns
Feature: "Insert @<username>" link in the dropdowns
Change: Performance updates

Fillip

what does that do exactly? :)

Let's say you opened the menu for username "Fnask"

Clicking that menu item would insert "@Fnask: " into chat so you could quickly direct your shout to that person.

Useful for forums with lots of chat activity and people with long-winded usernames :)


Fillip