nice hack, I'll try to find a use for this :)

great work :) you should add the information that you need to set the proper usergroup-permissions first and then the users will be allowed to use the system :)

also a nasty bug in beta 2:
you need to set "vbSupport Unregistered Access" to NO if you want it to be enabled. just switch the functions for yes/no :)
damn, it took me 15 minutes to find the reason why i wasn't allowed to post tickets even though i set unregistered access to "yes" :D

yes, NOTICE ticket sender is a MUST feature, did you forget or something?

great heack ;; but i think there might be a permission problem -- I am tryin got get unregistered users to view the tickets but it keeps saying no access

Hi excellent mod, just one question can you change this "Welcome to vbSupport. You have a problem with our site? You can get your answers here!" if so where can I change it?

You can change this in the Phrase Manager (AdminCP -> Language & Phrases -> Phrase Manager) or you can search for the phrase.

The first part can be changed in the phrase vbsupport_title.

The latter part of the statement can be changed by changing the phrase vbsupport_welcome_message.

Thanks for that. Two more things

1) I get an error when trying to upload at attachment
2) Admin arent notified when a ticket is submitted

should these both work or have I configured it wrong

1) What error are you receiving when trying to upload an attachment? Have you changed the relevant permissions for the usergroup to allow for attachments?

2) Have you ticked the relevant boxes in the Categories to notify the administrators?

When I try and upload an attachment I click on manage attachments and it opens up a new window and says this inside it:

Invalid Post specified. If you followed a valid link, please notify the administrator

Which version have you attempted to install out of interest? vbsupport v2.0.0 Beta 2?