Well im afraid it isnt HelpCenter causing the problem, because that template above has no style at all, just alignment.

If you want me to log in and check for you please PM details me.

Thanks, Paul.

I get a Database Error when I create a ticket :(

Database error in vBulletin 3.7.0 Release Candidate 1:

Invalid SQL:
INSERT INTO helpcenter_ticket(departmentid, tickettitle, message, priority, ticketview, ownerid, ownerusername, lastreplyusername, lastreplyuserid, datelogged, datelastupdate, ipaddress, threadnum) VALUES ('1','Testticket','Nur ein testthread :D','2','0','1',','1','1210415000','1210415000','9 1.17.202.83','0');

MySQL Error : Unknown column 'ticketview' in 'field list'
Error Number : 1054
Date : Saturday, May 10th 2008 @ 12:23:20 PM
Script : http://www.anonym.com/helpcenter.php
Referrer : http://www.anonym.com/helpcenter.php?do=newticket

Did you have a previous installation installed? If so please uninstall and then reinstall to see if this corrects your problem. Can I ask why your still using RC1 of vBulletin 3.7? Why not upgrade?

Thanks, Paul.

Ok I will test it, I will upgrade my board to RC3, because I use a lot of Hackz which dont have the security Update. I will wait a little to upgrade to 3.7 Gold.

This modification will work fine with RC1, I just wondered why you hadnt updated to Gold. No problem.

Thanks, Paul.

Yes now it works fine after uninstall first.

Thanks ;)

No problem, glad it works.

Thanks, Paul.

Do we need to overwrite all the files, including the php ones or just overwrite the product?

If you have a previous installation (I.e. Beta Release) then you need to uninstall and then re-install. I believe this will be for the final time.

Thanks, Paul.

choccyclaire, you will need to re-upload all files, including re-installing the product.