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-   -   Administrative and Maintenance Tools - EZ Bounced Email Management for Admins (https://vborg.vbsupport.ru/showthread.php?t=138884)

Dragonlair 08-12-2007 11:18 AM

I had a user get moved to the "bad email" group when the activation email bounced. That was done correctly. The user changed their email address and re-activated. It put them BACK in the bounced group. Why? I would have expected it to go to the "Registered Users" group?

What is supposed to happen when they get bounced while in the "Users Awaiting for Email Confirmation" (which we call Awaiters)?

djbaxter 08-12-2007 11:20 AM

Quote:

Originally Posted by Dragonlair (Post 1309836)
*** Later Information *** I see that some links do have the correct user number inlcuded and others have just U= with nothing after it. Are there some types of emails that don't include it? The ones that DON'T have it are the ones from "Contact Us" and the usernumber is shown right above the ezbounce link.

Quote:

Originally Posted by Antivirus (Post 1315650)
All links should have the correct user number after it. I don';t know why some would and some wouldn't. Is there anything different about the ones that are missing it? How / why are those sent as opposed to the others?

Quote:

Originally Posted by Dragonlair (Post 1315827)
The ones that do not have the user number are the ones that user "Contact Us". The ones that are generated completely by the board do have the user number (such as activation, password and birthday). Only this one group is missing the number and it is given just above the bounce link as "USERID: xxxxxx" so I know the number is available.

Typically, someone using "Contact us" is either not yet registered or not logged in. A typical reason for using "Contact us" is when the user is having trouble registering or logging in.

If the individual is not logged in, there is no user number to display. That's why it's blank.

Dragonlair 08-12-2007 03:19 PM

Quote:

Originally Posted by djbaxter (Post 1315835)
Typically, someone using "Contact us" is either not yet registered or not logged in. A typical reason for using "Contact us" is when the user is having trouble registering or logging in.

If the individual is not logged in, there is no user number to display. That's why it's blank.

I agree, that if they are not logged in, then there would be no number. However, that is not always the case. For example:
Quote:

User ID: 85423~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
EZ Bounce Management:

If this email has bounced, visit the following URL for bounce management:
http://www.cross-stitch-board.com/fo...zbounce.php?u=
Note that the user was logged in - user number 85423 but that number is NOT in the EZ Bounce link.

This example is directly from one of the "Contact Us" emails.

Black Tiger 08-13-2007 09:33 PM

Request: Change url after processing ezbounce.

At this moment, after processing an ezbounce, the forum will load the page:
In that case, the left side bar from the ACP is not visible. I would like to make a request to fix this so not user.php but /admincp/index.php is loaded and we get the complete ACP back again.
It would be also alright if somebody could tell me how to fix this by changing files or templates, but it would be nicer to make such funktion in the hack itselve.

Antivirus 08-14-2007 12:19 AM

Quote:

Originally Posted by Black Tiger (Post 1316874)
Request: Change url after processing ezbounce. At this moment, after processing an ezbounce, the forum will load the page: In that case, the left side bar from the ACP is not visible. I would like to make a request to fix this so not user.php but /admincp/index.php is loaded and we get the complete ACP back again.
It would be also alright if somebody could tell me how to fix this by changing files or templates, but it would be nicer to make such funktion in the hack itselve.

A simple workaround for this would be to right-click on the Ezbounce link then select "Open in new window" to open the script. Then just close the Ezbounce window after it's processed.


Quote:

Originally Posted by Dragonlair (Post 1315833)
I had a user get moved to the "bad email" group when the activation email bounced. That was done correctly. The user changed their email address and re-activated. It put them BACK in the bounced group. Why? I would have expected it to go to the "Registered Users" group? What is supposed to happen when they get bounced while in the "Users Awaiting for Email Confirmation" (which we call Awaiters)?

This bug was fixed in version 1.4, what version are you running? Do you have any other mods installed?

Quote:

Originally Posted by Dragonlair (Post 1315959)
I agree, that if they are not logged in, then there would be no number. However, that is not always the case. For example: Note that the user was logged in - user number 85423 but that number is NOT in the EZ Bounce link. This example is directly from one of the "Contact Us" emails.

I will have to look into this when i get a chance. Is anyone else able to reproduce this behavior?

Black Tiger 08-14-2007 05:08 PM

Quote:

A simple workaround for this would be to right-click on the Ezbounce link then select "Open in new window" to open the script. Then just close the Ezbounce window after it's processed.
This workaround will not work, because one clicks on the link in the email which contains the ezbounce link to the ACP.
So the ACP will open instantly with /board/admincp/ezbounce.php etc. There is no option to use a new window, unless you are already logged in to the ACP.
That's why I would rather do a php file edit or template edit.

Dragonlair 08-14-2007 06:43 PM

Quote:

Originally Posted by Antivirus (Post 1316958)

This bug was fixed in version 1.4, what version are you running? Do you have any other mods installed?


I will have to look into this when i get a chance. Is anyone else able to reproduce this behavior?

I had to check with my owner on exactly what is installed and at what level.

We are at 1.8 of EZ Bounce so we are up to date on that one.

The only other mod we have that affects emails at all is Validate E-Mail 1.0 to try to catch the email errors before they even get through the registration process.

One other point. I had an activation email daemon today without the usernumber. This was a user who had registered over 2 years ago and had changed her email address. As is normal procedure, she had to re-activate. Again, I was able to get the usernumber from the email to tack onto the link to make it work. This is the first time an activation email has not had the number.

I forgot to add - I'm using vb 3.6.7PL1

Alfa1 08-15-2007 12:22 AM

After a member is set to 'members awaiting email confirmation', they somehow get a 'newbie' user title. I have no clue why. This member group has no user title settings.

More importantly: after the member activates his account, the member is not returned to it's original member group. How do I fix this?

I also get links without memberID's in them, leading to a blank page.

I am using vb 3.6.8 and the latest version of ez bounce.

Alfa1 08-17-2007 10:20 PM

Can this be caused by ezbounced:
Quote:

Originally Posted by ~lostgurl~ (Post 302032)
User CP > Edit Options > Default Thread Subscription Mode

From the drop down box I have selected "no email notification" but I am still getting email notifications!


RCWong 08-18-2007 05:20 PM

Yep, Im using the latest version and 3.6.8. and it gives me the ezbounce link without the members id in the email header.


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