vb.org Archive
Page 33 of 62 « First 233132 33 343543 Last »
Show 40 post(s) from this thread on one page

vb.org Archive (https://vborg.vbsupport.ru/index.php)
-   vBulletin 3.5 Add-ons (https://vborg.vbsupport.ru/forumdisplay.php?f=113)
-   -   vBSupport v2.0.0 Beta 2 (https://vborg.vbsupport.ru/showthread.php?t=94023)

gcphost 03-28-2006 05:18 PM
paul I dont see an option to assign tickets, 2 things im really interested are that and the ability to e-mail a support email to create new tickets.

paulfletcher 03-28-2006 08:18 PM
If the ticket is assigned to a tech person, the tech person will receive an email when the person needing help responds... The person needing help will also receive a P/M if they choose the notification option... Did this answer your question?

Thanks,
Paul

TKlingler 04-05-2006 01:05 PM
Hello, a gerat Hack.

I have made a translation into germany.

If sombody find a mistake pleas contact me.

In the ZIP-File is only the tranlated xml File

sydude 04-10-2006 09:45 PM
Quote:
Originally Posted by WAR
None of the usergroup settings seem to be working with 3.5.1

Checking or unchecking the "Allowed Usergroups" and "Allowed Technician Usergroups" makes no difference whatsoever in who is allowed to submit tickets or reply to tickets or have tickets assigned to them or any of the other functions associated with ticket processing.
I'm having the same problem. It doesn't matter what usergoup or technician usergroup I assign to a category, every usergroup can see it and use it. Can someone please help me with what I should do to get this function to work correctly? It's a great feature that is instrumental for my use.

Thanks.

Sy

gavinzac 04-17-2006 11:43 AM
Quote:
Originally Posted by paulfletcher
I've installed this system, but I'm not seeing this option. Can my support group assign themselves, and only themselves to the question... Like MacOSX.com If you see you can answer a question, you go ahead and assign your self to it (claim ownership)... Can this system do this?

Has there been any word from the Author whether he's going to update this Hack with new features?

Thanks,
Paul
yes, you can assign yourself or others to the tickets. under the post there should be options to allow you to do this, alongside options to close or delete the ticket.

kofoid 04-22-2006 03:01 PM
GREEEEAAAAT HACK, AGAIN!!! CMX you rock!

I am getting the following error when I try to view a ticket:
Fatal error: vB_Postbit_Factory::fetch_postbit(): Invalid postbit type. in /includes/class_postbit.php on line 142

Any ideas?

sydude 04-25-2006 09:09 PM
Is MTHA still helping out on this hack? It would be greatly appreciated if someone could help me with my problems. This is a great hack, it would be a shame to stop its development now.

Thanks

S

KenB 05-01-2006 07:08 PM
Suggestion - Is there anyway to allow the admin to reply with an attachment? Sometimes users need a new updated file from me and I need to reply with that file.

Working good otherwise!

Ken

kurtbarker 05-06-2006 08:33 AM
is there any support for this hack? coz I have a question...

I use the red2black skin, and the messages , for example "There are currently no tickets to view." are in black text, and I can't see it because the background in this skin is black...

So, is there any way to change the colour on that text on a particular skin, or globally on all skins?

Thanks

CMX_CMGSCCC 05-07-2006 07:14 PM
EDIT: CUT OFF POINT FOR SUPPORT FOR vBSupport v1.1

All support issues I will be addressing will need to pertain to vbSupport v2.0.0!

-CMX


All times are GMT. The time now is 01:01 PM.
Page 33 of 62 « First 233132 33 343543 Last »
Show 40 post(s) from this thread on one page

Powered by vBulletin® Version 3.8.12 by vBS
Copyright ©2000 - 2025, vBulletin Solutions Inc.

X vBulletin 3.8.12 by vBS Debug Information
  • Page Generation 0.01556 seconds
  • Memory Usage 1,735KB
  • Queries Executed 10 (?)
More Information
Template Usage:
  • (1)ad_footer_end
  • (1)ad_footer_start
  • (1)ad_header_end
  • (1)ad_header_logo
  • (1)ad_navbar_below
  • (2)bbcode_quote_printable
  • (1)footer
  • (1)gobutton
  • (1)header
  • (1)headinclude
  • (6)option
  • (1)pagenav
  • (1)pagenav_curpage
  • (4)pagenav_pagelink
  • (2)pagenav_pagelinkrel
  • (1)post_thanks_navbar_search
  • (1)printthread
  • (10)printthreadbit
  • (1)spacer_close
  • (1)spacer_open 
Phrase Groups Available:
  • global
  • postbit
  • showthread
Included Files:
  • ./printthread.php
  • ./global.php
  • ./includes/init.php
  • ./includes/class_core.php
  • ./includes/config.php
  • ./includes/functions.php
  • ./includes/class_hook.php
  • ./includes/modsystem_functions.php
  • ./includes/class_bbcode_alt.php
  • ./includes/class_bbcode.php
  • ./includes/functions_bigthree.php 
Hooks Called:
  • init_startup
  • init_startup_session_setup_start
  • init_startup_session_setup_complete
  • cache_permissions
  • fetch_threadinfo_query
  • fetch_threadinfo
  • fetch_foruminfo
  • style_fetch
  • cache_templates
  • global_start
  • parse_templates
  • global_setup_complete
  • printthread_start
  • pagenav_page
  • pagenav_complete
  • bbcode_fetch_tags
  • bbcode_create
  • bbcode_parse_start
  • bbcode_parse_complete_precache
  • bbcode_parse_complete
  • printthread_post
  • printthread_complete