Are you comming out with a version that would work with vB 4.2.0 I could use this mod for my site??

visit the developers wesbite the fix is alway available
this works on 4.2.0 BTW you just need to put the fix in for the menu from his website

The attached files are for those who are using vB4.2+. Upload the support.php file and import the product xml file. After all you'll have fixed:

1. Warning for missing functions_wysiwyg.php file
2. The Navigation tab with all menus and submenus.

Chris

error when pressing Helpdesk

I uploaded the php file to main forum root.was that right?

Correct. But I assume that you have the script already installed. Right? There are more files in the distribution package. I attached here only the modified files. But you can't work only with them.

Chris

all files uploaded. and still same error :/

Can you connect with FTP to your site and check:

1. if there is a directory microsupport inside your forum directory
2. if there is a file functions.php at microsupport/includes

Something is wrong in your installation. I checked the files before uploading them here. Also the file functions.php is from the original zip file.

its all there. but this file phrasesFR-microsupport.4.6.4a
tried to import it via ACP didn't work.

Edit
ok got it to work now but cant get in there :confused:

Sorry but I don't know anything for this language file. What I did is to download the zip file from here, then I modified just 2 files, I tested in my site and then post them here. I didn't changed even the version number in product file.

But, thinking a bit careful, I can't find a reason that you're getting this file. The error message is clear. It can't finds the functions.php. But you're saying that this file is there.

ehhh.... I said to give support just for a few changes to work with 4.2. In any case. As in all vB addons you need to set usergroup permissions. Also check the general settings.

Chris