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vb.org Archive (https://vborg.vbsupport.ru/index.php)
-   Modification Graveyard (https://vborg.vbsupport.ru/forumdisplay.php?f=224)
-   -   Major Additions - microSUPPORT for vB4 (https://vborg.vbsupport.ru/showthread.php?t=230112)

OPsNaStYM0FO 06-29-2010 01:03 PM
Would be nice if technicians could always see the tickets even after replied to it , Because that way you can review the ticket and decide if you need to close it or if its finished . ANy ideas on how to do this ?

Alex@Mk3OC 06-29-2010 09:13 PM
You can do it, you need to filter for tickets 'In Progress' then they'll show up

GameFreak2009 07-01-2010 04:39 PM
Quote:
Would be nice if technicians could always see the tickets even after replied to it , Because that way you can review the ticket and decide if you need to close it or if its finished . ANy ideas on how to do this ?
Be sure to set the 'Close tickets after reply by technician' setting to 'No'

Gun Geek 07-01-2010 07:35 PM
I would install this but as docvader is pointing out.

It appears that there might be a security flaw or a hack to send out spam. Until this issue is at least responded to, or cleared I cant install.

Alex@Mk3OC 07-01-2010 08:23 PM
Not had any issues with it sending out spam on our boards

latch 07-16-2010 09:33 AM
MicroHellas, can you please let me know if you plan on updating this mod for the latest version of VB?

latch 07-16-2010 09:37 AM
Just found a few bugs:

Code:
Warning: array_keys() [function.array-keys]:  The first argument should be an array in [path]/microsupport/includes/functions.php  on line 136

Warning: Invalid  argument supplied for foreach() in [path]/microsupport/includes/functions.php  on line 137
Code:
Warning: array_keys() [function.array-keys]: The first argument should be an array in [path]/admincp/microsupport_admin.php  on line 534

Warning: Invalid argument supplied for foreach() in [path]/admincp/microsupport_admin.php on line 535
Code:
Warning: array_keys() [function.array-keys]: The first argument should be an array in [path]/microsupport/includes/functions.php  on line 179

Warning: Invalid argument supplied for foreach() in [path]/microsupport/includes/functions.php on line 180
Code:
Warning: array_keys() [function.array-keys]: The first argument should be an array in [path]/microsupport/includes/functions.php  on line 87

Warning: Invalid argument supplied for foreach() in [path]/microsupport/includes/functions.php on line 88

MaryTheG(r)eek 07-16-2010 10:15 AM
Quote:
Originally Posted by latch (Post 2069985)
Just found a few bugs:

Code:
Warning: array_keys() [function.array-keys]:  The first argument should be an array in [path]/microsupport/includes/functions.php  on line 136
 
Warning: Invalid  argument supplied for foreach() in [path]/microsupport/includes/functions.php  on line 137
Code:
Warning: array_keys() [function.array-keys]: The first argument should be an array in [path]/admincp/microsupport_admin.php  on line 534
 
Warning: Invalid argument supplied for foreach() in [path]/admincp/microsupport_admin.php on line 535
Code:
Warning: array_keys() [function.array-keys]: The first argument should be an array in [path]/microsupport/includes/functions.php  on line 179
 
Warning: Invalid argument supplied for foreach() in [path]/microsupport/includes/functions.php on line 180
Code:
Warning: array_keys() [function.array-keys]: The first argument should be an array in [path]/microsupport/includes/functions.php  on line 87
 
Warning: Invalid argument supplied for foreach() in [path]/microsupport/includes/functions.php on line 88
Did you found any incompatibility on latest vB version? At least till version 4.0.4 works fine, except an arrow witch walks around on the top-right side in front end:-)) (I've fixed it, but haven't released it yet).

Check again what you wrote there and you got those warnings. This mod works fine since first release of vB4.

Maria

latch 07-16-2010 10:26 AM
Quote:
Originally Posted by MicroHellas (Post 2070004)
Did you found any incompatibility on latest vB version? At least till version 4.0.4 works fine, except an arrow witch walks around on the top-right side in front end:-)) (I've fixed it, but haven't released it yet).

Check again what you wrote there and you got those warnings. This mod works fine since first release of vB4.

Maria
This mod works perfectly with the latest version of VB, aside from those errors. Please note that you only get these error messages when you click the "Save Display Order" when no categories exist.

Can you please resolve this issue?

GetWebHost 07-18-2010 04:24 PM
Is there a way to:
1. disable FAQ
2. support.php default viw should list all my tickets


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