I have this same issue now. I have VB 4.2.1 and SOM version: 2.1.2
I added my known-good groups to the protected users group...

Any advice would be appreciated. Thanks!

Dimitri

Shrug. I haven't had one since I installed this a few days ago.

The romanian translation cannot be imported. Is not a XML , its a HTML file.

User Details:
Username: jodi0155
User ID Number: 159500
User E-mail: JodiHammes015@hotmail.com
User Registration IP Address: 192.168.100.119
User IP Address for Selected Post: 198.211.113.93

... this user fails to be reported to SFS

Username: ivory0155
User ID Number: 159824
User E-mail: IvoryLopez015@hotmail.com
User Registration IP Address: 37.220.22.242
User IP Address for Selected Post: 37.220.22.242

... this user is reported w/o issue to SFS

only difference i see with the User Registration IP address (first is local)
so question is SOM ignoring local ranges?

The sfs db wont let u add a 192 ip to there db add this plugin as well it will stop any that spam o matic lets in

The better question might be why do you have a spammer who's on your local, internal, network?

Users reported being banned immediately after signup.

After research, it is GlowHost.....

I can't tell you how much frustration this is for me....

We have probably lost tens maybe hundreds of members because of this error.

Sound like you have not set up user group permissions right and its got nothing to do with this mod

Either that or you have it set to ban/scan user names. That one should be turned off, as many people have common names with known spammers in the database. Checking the IP and EMAIL should be left on, though.

This program blocks dozens per day for us, and has never - not even once - made a mistake - on our forum.

I may be stupid... but how to I install this? I downloaded the zip uploaded all the files into the correct directories but can't find the product to install through the AdminCP. There is no readme file in the zip.