Understood, but before you abandon support of this mod here, could you help us fix the problem of not handling the ghost user we covered above?

Thank you ....

Regards,
Doug

The way you phrased that seems to imply that support and updates are no longer available. Maybe I was unclear; updates are continuing as they always have here, I am simply providing support (like for the problem you are mentioning) in a different location.

So, to answer your question, yes, I can help fix the problem as I always have. Further discussion of it will simply not take place here (at least not on my part).

Ok, so there will be a fix?

I'm confused... :confused:

I downloaded the mod here ...

I donated via PayPal to support you and your mod here ...

The mod says supported here at the top of the forum ....

I really don't want to start using other forums for support of our mods ...

Can you at least post an update to this thread here when you provide a fix to the ghost user not being removed, as our other 3rd party mod may get to it in the next 5 days and delete it. I'm worried because your ghost entry says "DO_NOT_EDIT_THIS_USER@example.com", so if the latter happens, will it screw up our database, or cause some other damage?

Regards,
Doug

I was unclear on this myself, and the truth is that it does not say the mod is solely supported "here".

Not too long ago, I had the idea of releasing a commercial mod here and instead of charging for the mod itself, charge for support since that is what consumes time on a large, ongoing basis. Before doing anything, I contacted Paul M. I ended up scrapping the idea but the PM below should clarify some things.

Hope that clears the matter up.

All installers are automatically notified of product updates, as always. Regarding the issue at hand, I do not have enough information yet. To continue discussing it, provide more information on the support forum so we can work towards a fix.

Unfortunately, it says I have to register with your site to receive the support for the mod here. I really don't want to be dealing with multiple sites.

I guess I'm out of luck .. :(

I know how to un-install the mod which I'll do, but how can I remove the single ghost user mentioned above without damaging our database or any user record tables within it.

Thank you ...

Regards,
Doug

I totally understand why Lancerforhire would want to deal with this on his own site. It can be frustrating trying to handle multiple requests, downloads...on this forum which is so friggin slow sometimes it makes you want to scream!

I agree, but those were not the rules of engagement when we originally downloaded this mod from here and sent a $25.00 PayPal donation to the developer for his work.

The terms of support changed suddenly and without a lot of notice. I fully recognize the concept of "Caveat Emptor", however, if I had known in advance that this mod would only be supported elsewhere, I wouldn't have installed it, nor donated development funds here.

I don't want or need to register with yet another site to handle mods for vBulletin. So, it appears I'll have to rely on the generosity of any other users here on vbulletin.org who may graciously decide to help us out, assuming we keep this mod running.

Thanks for the feedback ... :)

Regards,
Doug

Issues to be aware of, for anyone else trying to use this mod ?. ;)

We're running vBulletin 4.1.3 and v2.4 of this mod ?.

We have a ghost user name Pending Subscription 1 which has been stuck since Aug 5th (11 days) in the "Awaiting Email Confirmation" user group, with the AdminCP option for this mod set to clean up ghost users in 1 week. Nothing else ever happened to this entry and no associated PayPal payment ever came through. The biggest problem with it is that the cron job, or whatever is supposed to deal with it using this mod, hasn't removed this specific ghost user in the time frame set (1 week) and it says in the email address DO_NOT_EDIT_THIS_USER@example.com, so now I'm afraid to manually delete it.

We were about to un-install the mod and hire a programmer to clean up any issues that might be left over in our database as a result of the above bug, then the next thing happened before we had the chance to do that .... :D

A second ghost user name Pending Subscription 2 suddenly appeared in our transaction logs, except with this one, an associated PayPal email occurred, notifying me that a user with the name of Pending Subscription 2 had just subscribed and is now a Contributing Member to our site. The PayPal payment went through fine and the usergroup was changed on the user record to "Contributing Member". Shortly thereafter, a proper user name appeared replacing the Pending Subscription 2 username, along with a legitimate email address replacing the DO_NOT_EDIT_THIS_USER@example.com placeholder for this new member, so I guess that confirms that the front end of this mod works fine. :up:

However, there is a minor bug in the fact that although the usergroup got changed, it should be noted that this mod failed to update the "user title", which still showed as "Awaiting Email Confirmation". This is easily fixed by running the "Update User Titles and Ranks" under "Update Counters" maintenance, or simply manually changing and saving the user record AFTER this mod has replaced the placeholder data with the user's real information.

Any feedback here from other users of this mod would be appreciated, particularly from anyone who could volunteer to help us clean up the issue with the ghost user name Pending Subscription 1 as discussed in the first paragraph.

Thanks ? :)

Regards,
Doug

Hi Lancerforhire, here's my note to get an account on your site. Posting to verify I have a license (I have two).

Cheers!

For those wondering what is going on with this mod, I have been doing a complete rewrite for optimal performance and resource usage. It also corrects the ghost buster bug (it is confirmed to not work in 2.4). 2.5 will be out some time next week. :)