Results in this when I try to add a FAQ item:
Fatal error: Call to undefined function convert_wysiwyg_html_to_bbcode() in /......../support.php on line 272

Does a class object have to be declared somewhere?

This is a great mod.

I wish instead of departments receiving emails, you could designate a user group to receive PM's when a ticket is created.

how do I use the live support system? How do I add the advisor?

their are missing links here is the full

support.php?do=main F.A.Q Categories
support.php?do=tickets Tickets
support.php?do=newticket Submit Ticket
support.php?do=addeditfaq Add/edit questions
support.php?do=faqs All FAQs
support.php?do=addeditpre Add/Edit Predefinied Reply
support.php?do=listpre List Predefinied Replies
support.php?do=livesupport Live Support
support.php?do=mytickets My Tickets

and also their is an update to thumbnailviewer.js
which can be downloaded http://www.dynamicdrive.com/dynamicindex4/thumbnail.htm
which fixes IE9 issues

anyone can send a correct edit to make it works on vb 4.2.0

That will be realy helpfull because this mod is realy crazy :)

Thanks if someone will help

the Navbar does not work on 4.2.0

the coder needs to create navigation in Navigation Manager with all the correct permissions, then release a new version for 4.2.0

i create my own menu for this which works fine, basic links are shown my my website
technician links are shown after mods/admin logs in

has anyone got the fix for

Fatal error: Call to undefined function convert_wysiwyg_html_to_bbcode() in support.php on line 272

i installed but then did n,t work my vb4.1.2.. so i deleted it

Is this mod now un-supported? I found an SQL injection in it.. Hopefully OP will respond to my PM. :)

This actually looks a really nice mod, however seems to have been abandoned.