Hey, that screenshot doens't have andrews blog post anymore

Not looking good that it is taking vbulletin themselves so long to do an upgrade.

People will be even more pissed than they were before they started the upgrade, what is going at vBulletin ?

Apologies in advance for posting here if it's considered inappropriate but we have an urgent support issue and can find no point of contact with vBulletin except for sales who have failed to respond in 24 hours.

Does anyone know if there's currently any way of contacting support?

At this point I would motion to just give IB the benefit of the doubt. Yes, they should have tested the upgrade in an environment more closely resembling that which includes their customer management systems, but everyone makes mistakes. TBH, I'm much happier they ran into issues now and are actively working to fix them. Would all of you rather IB not run into issues and therefore potentially miss a major upgrade flaw just to pass that flaw down to you (if the flaw is indeed the software and not relating to their backend systems)?

Over the past few weeks I've seen boatloads of negativity towards IB for one reason or another, but honestly they're just trying to get the job done. They pushed releasing VB 4 to a live state earlier to alleviate customer worries and complaints; it's like there are some people here that make it so IB just can't win. If you all honestly think VB/IB has poor customer relations, take a gander over at Subdreamer and how they have been treating customers and their releases over the last few years; your opinion will change.

K, end of rant, had to get that out of my system :).

You can still log into the customer portal on vbulletin.com; just make a support ticket. That seems about the best way. Likely, they're a bit behind as a number of support requests that would appear on the forum can't at the present.

sales@vbulletin.com
support@vbulletin.com

scary part is they said they'd make a backup of everything and put that back up if they ran into trouble.

What happened to the backup?

Thank you.

I just find it strange that an announcement... Or update was not posted here, but elsewhere, unless I'm missing something.

I found that odd too. I understand if they use their official twitter, but vbcom frontpage can easily have a newsblock or vborg as announcement.

Almost as strange as posting an end of life for one of their products in a FAQ and not an announcement.

which product is EOL?

Project Tools..

Even on my small forum when I ran into a big problem, I created a static page and directed members to another one of my sites, created a special hidden section where only those with the link could either discuss or read updates on my progress.

It would have taken less effort for Ray to post here than to create a new login elsewhere.
I understand the need to reply, but if he replied here others would just direct people to vb.org to read his comments. If he is going to defend vB on every media outlet, then they better hire a lot more people.

I feel there are a lot of knee-jerk reactions by IB.

Definitely waiting to see what the new updates bring.

Why not run the upgrade on a duplicate copy of the board and leave the original in tact so people can use it?

Then when all goes well, just swap the folder names and go live with the upgraded version.

Wonders who will be next in charge of VB. Should we say good bye to him here or should we go to a third party forum to wish him well in all his future endeavors?

Yup, thats what I do..

Create a 2nd board and upgrade.
I dunno.. They have their reasons I guess...

I like the source code of the maintenance page..

<!-- Hey, I see you snooping in the code. Here is something smart - Have no fear of perfection - you'll never reach it. Team Skunkworks. -->

Did anyone notice the URL changes?
www.best-forum-software.com/maintenance.html

Guess we need to follow twitter. You won't read about it here first.
vb.org/vb.com is just not as cool as twitter.

Wow, check it out right now!

Um, is it just me ?

All I see is this.
It does say it's going to reopen soon though.

it's coming up, I think

hm. should be 4.0? doesnt look that innovative. vb3.7 is much better. just my opinion.

LOL.

Yes a bit plain. :D

That's how it displays if the CSS doesn't load, that's all. Nothing to be concerned about.

Maybe a new design? :)

I see they renamed the forum, forum.php from index.php.

What will that do to old links?
Powered by vBulletin™ Version 4.0.0 Beta 1

Forum went down around 6:12AM PST. I was reading License Feedback board, then I was clicking around at all the threads. Then all of a sudden, the forum redirected me to vB default board off message. When the board entered updating state.

CSS is a little empty, don't you think :)

like the new design so much!

Well, there's some color. :)

It's up! Still closed though.

it's　here！
excited!!!

Looks like somebody did not make a back up before upgrading.
Going through the code of vb.com/forum I see that somebody also did not listen to their users... All DIV id's are exactly the same as typical names - try to embed it into your own design. A BIG pain below your back.

My quick impression of the menus is that it DOES seem better when actually using it vs. the screenshots. So thumbs up!

Up!

I imagine it was a tense night for the developers, but on a positive note, I'm glad they went through this now vs. later.

when will they launch the version with CMS????
i am expecting it more than anything!!!

Getting hit hard with traffic.

http://www.vbulletin.com/forum/forum.php

holy cow! I could install the competition in the time it takes a page to load!