Make sure you click install for next version as this will all be incorporated but will require file edits! ;)

Upgraded the zip file to fix SLIGHT bugs. This update is not required but will help the performance slightly. All you'll have to do is over write the helpdesk.php file and everything should be updated.

Excellent, will definetly install :) thank you whsox ;)

Not a problem. Glad to see people are enjoying it. Not only that but no bug fixes yet! :)

Well other than the performance fix! :surprised:

I installed it. nice hack, and simple to install. IS there a way to have it send...say, a pm to the admin or a designated person(s) to handle or answer the tickets. Or even add an email option this way the webmasters get the ticket and can address or it...or a drop down menu of what department they want the ticket to be addressed too,lol. Sorry, its a great basic hack, has alot more potential. Good Job.

Yes, everything you have mentioned is planned in the next version. I just wanted to give everyone a taste of it and release the rest. Be prepared that the next version will require file modifications.

ive spoken with whsox he is adding a list of departments for tickets to the hack. Hell have the next version out soon. Give him some time. Im sure it wont be long.

ps- This should be considered for hack of the month as i know alot of people wanted a ticket system well here yah go.

Good job, *Clicks Insall*

Here it is on my board if you want to use it as an example or demo site:

http://www.tunernetwork.com/forums/helpdesk.php

If you look at the main page, http://www.tunernetwork.com, I made a "Support" link on the right side of the page, which goes to this page. Should prove helpful. GJ.

Installed with no problems
** Clicked install **

sorry, but the zip file showed HelpDesk v1.01.zip " Mod Version: 1.01" and php files says HelpDesk v1.0!
is that correct?