Threadloom Search is now available as a supplemental option to the native forum search

In addition to various fixes and improvements, this update includes a new feature that lets your forum members choose (and save) Threadloom Search or your native forum search engine as their default search engine. You no longer have to choose between the two – your members can have both. As an admin, however, you are able to set either option as the default search engine for new visitors to your forum. You can learn more from our blog post here.

If you’d like to learn more about this feature please check out our Help Center articles:

• Allow users to choose their search engine
• Set default search option

Over the past 7 years, Threadloom has provided enterprise-grade Search and Newsletter services to over 2,000 forums. Threadloom Search was the first forum search engine with threaded results, image search, spell correction, and more, resulting in over 40% click-through rates. Threadloom Newsletter was the first service to automate content curation, sender verification, spam trap navigation, GDPR management, and more.

Since acquiring Threadloom last year, our parent company VerticalScope has fully supported our commitment to the forum community. During this time, our team has maintained Threadloom services while contributing to new efforts. Over time, however, it’s become clear that we will soon be unable to deliver the quality of service and innovation we initially committed to. As a result, the Threadloom team has made the difficult decision to retire our services.

On November 2, 2022, we will turn down all Threadloom services, including Search, Newsletter, List Builder, Insights, Primary Login, and Primary Explorer, and delete all customer data within 30 days of this date. We recommend that customers backup their site and database prior to uninstalling our add-ons, in order to mitigate any potential data loss. If you have any questions, please don’t hesitate to drop us a line.

On behalf of the entire team, thank you for your support. It has been a privilege to serve and help grow your communities.