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-   vB3 General Discussions (https://vborg.vbsupport.ru/forumdisplay.php?f=111)
-   -   Members log and get blank page. (https://vborg.vbsupport.ru/showthread.php?t=323968)

Dave 12-09-2016 08:55 PM

I'm surprised they didn't bother looking for the right version, you can literally find it by spending 10 seconds on Google.

http://www.plugged.in/linux/install-...on-centos.html
http://www.itechlounge.net/2012/07/l...s-5-php-5-1-6/

mike2902 12-14-2016 10:37 PM

Ok I am going to need some help with this. My host has sent me this email and Im not sure what to make of it. He is asking your folks for something. Does this make sense?


Quote:

Mike, as we technically don't support the software, I can't proceed to actually install it without compromising our support queue. But, I did provide a phpinfo.php page, which shows all modules installed on the server:



http://hangin-out.net/phpinfo.php

if you could, as you are verified user of the software, submit a support ticket to them asking if a) why your .htaccess is blank and b) provide instructions on writing one (they should come back with an htaccess configured for your site, provide the phpinfo.php page above to expedite the process) and let me know if they require anything on the host side of the software (probably not). If it's an open thread, a simple copy and paste of the url is sufficient - I can't, as I don't own the software, or I'd do it for you. Thank you.



Paul M 12-14-2016 10:55 PM

Quote:

Does this make sense?
No.

Start looking for another host, this one sounds terrible.
It takes 30 seconds to install the JSON module for PHP on Centos.
(Why would they even install PHP without it, its a common requirement).

Why are they asking about .htaccess files ?
Its irrelevant to the problem.
vB3 does not even need an htaccess file.

How does doing their job "compromise their support queue".

In fact, what are they even going on about, what have you asked them to install ?


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