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-   Modification Graveyard (https://vborg.vbsupport.ru/forumdisplay.php?f=224)
-   -   Major Additions - microSUPPORT (F.A.Q & Ticketing Live Support) (https://vborg.vbsupport.ru/showthread.php?t=254336)

almty1 12-02-2010 08:59 PM

I have the Pro version of Microsupport from Maria. How does that work for switching to this version you are working on. Can we remove the copyright and or get the pro version from you?

micheal332001 12-03-2010 05:31 AM

Quote:

Originally Posted by almty1 (Post 2128550)
I have the Pro version of Microsupport from Maria. How does that work for switching to this version you are working on. Can we remove the copyright and or get the pro version from you?

This is the same one as maria started i have now taken it over from maria.
To be able to remove the copyright you will need to pay me for that from my site here
www.totally-scripts.com

To use this version if you have had marias installed just upload these files and upgrade like you would with any ofther add-on.

micheal332001 12-03-2010 06:27 PM

Hi all

Just to let you all know i will be uploading a new version of the support system very soon.
This will have some nice little addons for you so that you can change the look of the live support system.

Here are the new options for the admins.

Live Support System Settings

No Advisers Online Message
Place the message you want to show your members when there our no advisers online

Advisers Busy Message
Place the message you want your members to see when your advisers are busy.

Aviser Online Image
Place the image name that you want to use for advisers online
I.E. (onlineimage.png)
Place the image within the folder ( microsupport/images/ )

Adviser Off Line Image
Place the off line image name here I.E (offline.png)
Place the image within the folder ( microsupport/images/ )

Adviser Busy Image
Place the image you want to use for advisers busy status. I.E (inchat.png)
Place the image within the folder ( microsupport/images/ )

Live Support Welcome Message
Place your welcome message here that members will see once they have logged into the live support system.

Live Support Login Message
Place the login message you want to show your members here.

Live Support Image Size
This is the size of the live support images within the main swf file.
Login/Welcome Text Colour
What colour would you like the login/welcome text to be when viewing the live support system.

Live Support Mouse Over Colour
What colour would you like to use for the mouse over colour of users online.
Please place the code like this ( FF0033 ) without the #

Live Support Mouse Down Colour
What colour would you like to use for the mouse down colour of users online.
Please place the code like this ( FF0033 ) without the #

Live Support Mouse Up Colour
What colour would you like to use for the mouse up colour of users online.
Please place the code like this ( FF0033 ) without the #

Live Support Online Users Text
Place the text for the online users list.

More options will be coming within the live support system.

micheal332001 12-03-2010 06:48 PM

1 Attachment(s)
Here is a new image for the admincp

Mikevet1984 12-03-2010 07:32 PM

Please michael give more detailed instructions on how to install this mod for non vbulletn newbies like me.

Please update the installation instructions to a more detailed one explaning the steps that should be followed for a complete installation without bugs or errors.

If sb has installed the previous version of MicroHellas what is he/she supposed to do to upgrade to your mod?

Many thanks for your mod!

Regards!

Teascu Dorin 12-03-2010 08:56 PM

Is not working for different style then the default one. The style is completely changed (the BG image does not appear, the style appears on all page and the menu is moved up on the page)

One suggestion about the Live Support is to have a Connect/Disconnect button available only for the groups set in AdminCP of microSupport.

Welshy2008 12-04-2010 07:55 AM

Sounds good Michael, But - and there's always a 'but', isn't there?..

... If a user pays for the "copyright removal", and I know this is seperate to that, but would be great if possible... Can that person have the choice to have a different file path?

What I mean is; where you have said "microsupport/images" in your post #23 above, can the user with purchased "Copyright removal" have the option to change "microsupport" to whatever he/she wishe? IE: suport/images or livesupport/images etc.


Many Thanks Michael for all your hard work, it hasn't gone unoticed. :)

micheal332001 12-04-2010 08:12 AM

Quote:

Originally Posted by Welshy2008 (Post 2129117)
Sounds good Michael, But - and there's always a 'but', isn't there?..

... If a user pays for the "copyright removal", and I know this is seperate to that, but would be great if possible... Can that person have the choice to have a different file path?

What I mean is; where you have said "microsupport/images" in your post #23 above, can the user with purchased "Copyright removal" have the option to change "microsupport" to whatever he/she wishe? IE: suport/images or livesupport/images etc.


Many Thanks Michael for all your hard work, it hasn't gone unoticed. :)

I do see what you mean here and yes i can make that an option so that you can choose the folders name.

micheal332001 12-04-2010 08:18 AM

Quote:

Originally Posted by Mikevet1984 (Post 2128943)
Please michael give more detailed instructions on how to install this mod for non vbulletn newbies like me.

Please update the installation instructions to a more detailed one explaning the steps that should be followed for a complete installation without bugs or errors.

If sb has installed the previous version of MicroHellas what is he/she supposed to do to upgrade to your mod?

Many thanks for your mod!

Regards!

At the top it tells you most of what you need to do to set this up.
As for the other settings they have default settings and dont need to be changed unless you want to.
Also i have added descriptions to eash of the settings to tell you what they are for so setup should be easy.

To add this version of the support system to the one that you may have installed (I.E. the MicroHellas ) they are both the same systems its just i have now taken this over and had to open a new thread.
So upgrading from and old version of a mod is the same with this version of the mod.

Upload all files to forum root
Login to admincp import the product.xml file with overright set to yes.

Thats as easy as it can get

Quote:

Originally Posted by dorin2oo7 (Post 2128975)
Is not working for different style then the default one. The style is completely changed (the BG image does not appear, the style appears on all page and the menu is moved up on the page)

One suggestion about the Live Support is to have a Connect/Disconnect button available only for the groups set in AdminCP of microSupport.

Im going to be installing some more styles so that i can see this problem and sort it out for you.

If your style is a free version please give me the link to it and i will use that style you are using.

Teascu Dorin 12-04-2010 05:23 PM

Quote:

Originally Posted by micheal332001 (Post 2129124)
Im going to be installing some more styles so that i can see this problem and sort it out for you.

If your style is a free version please give me the link to it and i will use that style you are using.

I have two skins and both of them are not free, but I believe you can try any transparent (with background) style from this forum. I do not believe that I am allowed to post the skin names or the site here.

P.S. Thanks for you answer!


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