Hey PAUL - still no main HelpCenter options in the AdminCP
And now the AdminCP ---> vBulletin Options ---> HelpCenter (shows a blank space)
Then at http://jpicforum.info/helpcenter.php there's no links at all for submitting tickets or even viewing tickets....

Help please :)

Jacquii.

Oh dear, sorry about this everyone.

Try this package, if it works ill update the original download.

Thanks, Paul.

Package Removed.

I have again updated the original download and this 'should' work.

As usual please report any problems.

Thanks, Paul.

Well PAUL.... Install went simple enough - I over wrote the files that had been installed and imported the product with overwrite enabled... Now the AdminCP options show up wonderfully - BUT I don't see any section for adding usergroup permissions?!?!? Is there such a section? So the navigation at http://jpicforum.info/helpcenter.php is missing a few links and is not like the example screenshots posted in the 3.7 thread:

https://vborg.vbsupport.ru/attachmen...4&d=1208398209

Anyway - looking forward to getting this installed and working correctly! I was able to see the departments section and made a few departments without hassle - but when navigating to http://jpicforum.info/helpcenter.php?do=newticket - I see just a permissions error....

Help! :D

Jacquii.

Come on, get an RC release, we're all dying for it.

I want to put this on my live board.

One suggestion I give is the option to make make all tickets by default open to everyone to see, unless the ticket-opener specifically checks off a checkbox to make it private.

There is no point going to RC stage when it simply isn't ready.

With regards to your problem Jacqui, have you checked under the Usergroup Permissions for the HelpCenter options?

Thanks, Paul.

Um... I do not see any options in the Usergroup Permissions for the HelpCenter at all...

Interestingly weird thing - is that there is a blank set of options (I don't think was there previously) that.........um............see the screenshot:

http://img247.imageshack.us/img247/3...koptionca6.gif

Um - could those be the options? There's no text or anything and I'm afraid I just don't know what that is LOL... Help :D

Jacquii.

Oh wait! I think I see the options now... There's no text at the top of the box though - and I'm not sure what the hell that blank box of options is?!?!?!? Weird... But yes! I do see ticket permissions...

Testing... YAY! I've tested the 1st Support ticket and it works wonderfully...

I'll have a few questions a little later I'm sure...

Thanx,

Jacquii.

Hello again,

Alot of things messed up because of something I did on the site were I am developing HelpCenter, anyway everything seems to be hopefully (fingers crossed) back in order and all phrases now seem to be back to normal.

Feel free to update with product file.

Thanks, Paul.

Jacqui, does updating with this product file solve your Usergroup blank options for HelpCenter?

Thanks, Paul.