Nope, apparently it was a.. 'bug' in the system.

It's highly possible as it is an automated program using computers, which do have bugs.

They said to me it was an audit that turned off alot of websites. Last time it was because my website has hacking material, auhm, since when is cheating in games illegal? And before that, i asked them to enable wildcard domains (nerds should know that one), and they managed to somehow block all access to my website except the FPT. The one before the downtime yesterday was because i asked them to take a SQL backup for me, so they deleted my database and dropped a copy in my ftp. Like wtf? They are just plain stupid. And i'm sick of having to wait 3 hours just to get a responce, and the live "support" chat isnt support at all. Its a "Please submit an email to us"

HostGator is great, until your website starts getting popular and you actually start to use what you have been provided in your highly-oversold plan.

But your forums arn't large.

I used HG for over a year and had 3 forums there. It was a fun ride but then I outgrew them and upgraded to a VPS. Sold the forums sometime ago but sticked with PowerVPS as the services were far-far better.

If you can afford it, I'd recommend PowerVPS. Otherwise, Hostgator is great.

Ok I tried to open an account with hostgator, I uploaded the files, transferred my domain name and they said my post code was incorrect and disabled my account, now my account is offline, I need to "prove" to them that I am who I say I am even though they received payment... this is bad, I am being treated like a criminal, they should have left my account open and asked for proof, not just turn my website off... this is really bad form... Mike.

So now I am looking for another hosting company... and my website is currently down...

any ideas?

i just moved to hostgator and i have to sya that they are superb have been considering moving to them for around 6 months now i wish i'd done it back then! There has been a few teething troubles but there support is outstanding and very quick to respond o any query i had!!

You shouldnt of signed up with them. That is only he beggining. Customers to them are jus that, customers, not people. They dont care about people, just their money.

I recommend www.byethost.com :)

Hostgator is acting 200% within there rights here.When you signup online you must provide your info EXACTELY AS IT APPAERS ON YOUR CREDIT CARD hostgator thinks your order is fraudelent and asks for more evidence it is not that they received a payment for the account is not enough evidence you are actually who you say you are ... hostgator probably wants a scanned passport / driver licence or other official identification proof again this is completely normal to ask they did nothing wrong