Question please.

The chat on my vBulletin 3.6x stopped working after the rebranding of the product from sigma to addon.

I tried to tweak a few config settings at the suggestion of members here but no joy.

Do I need to un-install the sigmachat plug-in first... and then install this plugin?

or is this plugin supposed to be run as an upgrade to the sigma chat plugin,

Thanks a lot for your time.

If you updated your vBulletin templates when you updated to vBulletin 3.6, then yes, you'll need to re-install the AddonChat plugin. I would recommend un-installing the previous SigmaChat plugin before installing.

This Plugin (AddonChat) is complete, and does not require any previous AddonChat/SigmaChat plugins.

thank u a lot

But
the moderators with english nicknames have no problem at all while those with arabic names log as normal user (not moderator)

the chat does not detect any moderator with arabic nickname as moderator

How to fix that

definetly not paying $80+ on this. even thought it has a very nice interface, its clearly not worth it in my opinion. Rather use vbshout instead... its FREE

We've ran into this before with Arabic sites. Look at your chat_auth.php (I think that is the name -- check the other php files in the mod too) -- There should be some comments regarding UTF-8 characters in there. You may need to uncomment a few lines in the code to get things working.

Since v8.0, AddonChat changed to the UTF-8/Unicode standard which is not fully compatible with how vBulletin stores non-English characters; I believe they use HTML character encodings, so a translation needs to be done in the authentication mechanism.

Very nice add-on. Relatively simple installation and I'm barely more than a script/php novice.

I tried Flashchat. Very nice software, but it lagged down a lot even with less than 10 users. Plus, the sporadic disconnects and lack of a moderated event feature or gag/squelch/silence feature were also issues.

I'm evaluating AddonChat now, but based on user feedback so far, it's much faster and better overall, though some miss the styles, skins and sounds of FlashChat. The Vbulletin integration is also nice and seamless so far. I suspect I will be purchasing a license once the trial ends.

My only complaint so far is that the moderated event feature is only available on the Enterprise version and not even as a plug-in/module for other versions. A 25 user limit may be fine right now, but the prices go way up after that and it may be beyond the reach of our non-profit organization if the chat feature becomes more popular. As it is, I intend to restrict it to certain usergroups because I suspect that allowing general registered user access and guests would be well above 50 users at peak times.

Maybe someday soon, Flashchat or another chat script will release a moderated event feature and drive down prices.

hey Addonchat,
I have my forum(vB) and I am a top admin there usergroup #6, well lets say my username on my forum and im admin is
username: Tom
password: zoK1

and when I login to addonchat cpanel I add an admin(super admin)
username: Tom
password: zoK1

and when I click on enter chat on my forum I see the chat loading then it brings me to:
Tom
Invalid Username or Password

what am I doing wrong? I just payed $80 for this and I can't get myself an admin, Please help! Thanks!

absolutely agree :)

I'd submit a support ticket since they said they do not provide support through this forum in the original post.

If you are using their RA module for forum integration, you need to setup the usergroups for admin access in the global config file (step 3 in the readme for this script). You shouldn't need to add users in the addonchat panel at all. Then whenever a forum admin logs in through the forums or directly, they should automatically get chat room admin, too. This works on mine, so definitely do a support ticket if yours doesn't. If you spent $80, it looks like that is the Professional version. I think you need to spend another $25 for the Remote Authentication module to use this script with that version as per requirements in the first post.

If you haven't done the integration with this script, I'm not sure how it works, sorry.

This is working fine now :) the HTTP authentication error was on the AddonChats side. Thanks Chris for the big help!